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Need to change my DJI refresh drone
554 3 2019-2-8
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Gator Don
Second Officer
United States
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Purchased a drone 4 days ago, it broke, DJI told me to take it back to the store I purchased it from and get a new one, which I did. Now I need to change my DJI Refresh coverage from my old drone to the new one., any ideas on the best way to do this?
2019-2-8
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DJI Gamora
Administrator

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Hi there, thank you for reaching out and we're sorry to hear about the trouble. With regards to that, I would suggest sending an email here directly djicare@dji.com for requesting transferring the DJI Care Refresh, and just to heads up you need to provide as well the Agreement number and proof of replacement for the Aircraft. Thank you for your support.
2019-2-8
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Gator Don
Second Officer
United States
Offline

DJI Gamora Posted at 2-8 14:33
Hi there, thank you for reaching out and we're sorry to hear about the trouble. With regards to that, I would suggest sending an email here directly  for requesting transferring the DJI Care Refresh, and just to heads up you need to provide as well the Agreement number and proof of replacement for the Aircraft. Thank you for your support.

Thank you.
2019-2-8
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DJI Gamora
Administrator

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Not a problem and It's my pleasure. If you have any question or concern feel free to reach us back. Thanks.
2019-2-8
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