DJI Stephen
DJI team
Offline
|
spud4210 Posted at 2-12 01:26
Hi Stephen, I am using the Phantom 4. I have uninstalled the DJI GO 4 app and reinstated it, but the same error comes up.
Thanks
Thank you for the additional information you have shared spud4210. Have you tried using a different mobile device for us to check if the issue still persist? Upon checking the mobile device that you are using ( Samsung Tab A ). I am sorry to say that the mobile devices that you are using is still not recommended for your DJI Phantom 4. Actually, there is a possibility that the Samsung Tab A will work, however, since it's not yet optimized with the DJI Go 4 application we cannot guaranteed the stability of the DJI Go 4 application if this will work all the time while using the specific device. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. Thank you.
|
|