jonastheg
lvl.4
Flight distance : 3574386 ft
United States
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DJI Mindy Posted at 2-13 01:25
Hi jonastheg, sorry to read on the troubles with Ronin-S, may I verify if the Battery Level Indicator and the Profile LED Indicator will light up after powering on? If yes, the device has already been turned on.
For no reaction to stick inputs or trigger taps, did you balance the device properly? Please try the Joystick Calibration and System Calibration to see if it works. If you have ever changed the settings, please try to restore the settings to the factory default in the APP.
If there is still no luck, any chance to share us a short sample video for further support? Thank you in advance.
Thank you for your reply.
Battery LED and Profile LED work, I can switch between profiles as well but there is no stick input or trigger input.
The gimbal is balanced, I have tried the joystick calibration and system calibration several times.
Here is a video demonstrating the issue, as you can see motor engage (I dare to say they are less strong than they are when it actually turns on at some point in the day), no startup audio, no stick input or trigger input does anything. I have also made sure that the connectors between the battery and the gimbal are clean and connecting well.
Let me know if this helps!
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