Labenskyj
lvl.1
United States
Offline
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DJI Gamora Posted at 2-14 08:43
Hi there, thank you for reaching out. With regards to your concern, I would recommend reaching out one of the support channels you may just go to this link https://www.dji.com/support and we can create you a special order request. However, just to heads up, this may depend as well on the availability of the parts on the facility. If ever you decided to process you will be notified from your email if there's a stock or none. Thank you for your support.
Tried that today and received the following response:
Apologies for the wait, I appreciate your patience. Thank you for providing the requested information.
I forwarded your concern from the relative team who's handling the parts availability and just got a reply from them. I’m afraid that we cannot offer you the part you're looking for. The item that you are inquiring is unavailable.
Should you need any further assistance from here? Please let us know so we can assist you accordingly.
We appreciate your understanding. |
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