For FREE?

Dji ? As we all cs users waiting for the long promised update for cs , which i think will never come in spite your promises,can we in stead swap this redundant appliance  without any costs for the smart controller? Or will the smart controller also follow the course of the cs?

Hi, thanks for the inquiry. Sorry that this option can't be done, however, we've received the feedback from our developer, that there would be an upcoming update for the crystal sky in the near future. We valued our customers and their needs are our priorities. We do appreciate your understanding. No worries, once the update has been released our customers would be notified. Thank you for continued support.

DJI Tony Posted at 2-14 12:10
Hi, thanks for the inquiry. Sorry that this option can't be done, however, we've received the feedback from our developer, that there would be an upcoming update for the crystal sky in the near future. We valued our customers and their needs are our priorities. We do appreciate your understanding. No worries, once the update has been released our customers would be notified. Thank you for continued support.

Ok Tony,

But what is de near future ??????????????????????

Is the near future like “Soon!      As in when we bought the Mavic 2 We were told that Waypoints would be coming “SOON”  LOL like 6 months soon ...DJI are becoming jokers …

DJI Bryan Posted at 2-14 12:51
Ok Tony,

But what is de near future ??????????????????????

Hi, thanks for the prompt reply. I'm afraid that as of the time being, our team hasn't been cascaded to us when will be the exact release date of this upcoming update. Please pay attention to our website for a further update. Thank you for understanding.

DJI Bryan Posted at 2-14 12:51
Ok Tony,

But what is de near future ??????????????????????

How long is a piece of string?

DJI Tony Posted at 2-14 16:23
Hi, thanks for the prompt reply. I'm afraid that as of the time being, our team hasn't been cascaded to us when will be the exact release date of this upcoming update. Please pay attention to our website for a further update. Thank you for understanding.

What a stupid "copy & paste" answer pasted thousands of times... you want to try again? Maybe be more original and HONEST... Or do you have a list of "approved" responses?

DJI Tony, thanks for letting us know about the upcoming update.

DJI Tony Posted at 2-14 16:23
Hi, thanks for the prompt reply. I'm afraid that as of the time being, our team hasn't been cascaded to us when will be the exact release date of this upcoming update. Please pay attention to our website for a further update. Thank you for understanding.

Thanks, DJI Tony

DJI Tony Posted at 2-14 12:10
Hi, thanks for the inquiry. Sorry that this option can't be done, however, we've received the feedback from our developer, that there would be an upcoming update for the crystal sky in the near future. We valued our customers and their needs are our priorities. We do appreciate your understanding. No worries, once the update has been released our customers would be notified. Thank you for continued support.

Thank´s I think the near future looks as bright as my CrystalSky

Swedrone Posted at 2-15 12:52
Thank´s I think the near future looks as bright as my CrystalSky

In the Inspire 2 page two years ago a "coming soon" appeared for an Osmo accessory for X5S / X7...

ToscanaDrone Posted at 2-15 23:50
In the Inspire 2 page two years ago a "coming soon" appeared for an Osmo accessory for X5S / X7...

I only see the "Also supported are FAT32/exFAT* file systems"
* Coming soon

Bobcat90 Posted at 2-15 07:17
Thanks, DJI Tony

Hi, thanks for the prompt reply. You're most welcome. You may also visit our website if you have time for further updates. Thanks for your patience and understanding.

Swedrone Posted at 2-15 12:52
Thank´s I think the near future looks as bright as my CrystalSky

Hi, thanks for understanding the situation. You may visit our website for a further update. Your patience is highly appreciated.

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Guys,

I got a bridge to sell you if you think DJI will come through with anything here. Be careful. Dont upgrade until you get reports from the poor suckers who update their firmware first! Wait for reports!

mAIRs Posted at 2019-2-14 18:15
How long is a piece of string?

Twice as long as half it’s length lol

Compare with the creation of the earth and the time that has passed, from the rise of the Neadertaler to the modern human being, DJI is really very fast.
An update may come this century. It may not come either ......

Guys, look for the post on the Mavic Mini being supported by the Crystal Sky thanks to Litchi and Dronelink. It should be right above this one under the Crystal Sky heading in this forum. Thank goodness finally!

I would not hold my breath with DJI. They really are terrible with Customer Support. By far the worst company to deal with Customer support wise in my 63 years on this earth!

Thankfully my Crystal Sky will work with my Autel and all my DJI drones thanks to third party companies  As long as DJI does not do anything stupid like crashing the thing with another lame software update, we will be OK.