It has been 15+ days since my Ronin-S has been delivered to me (delivery date Jan 31, 2019), but the website is still showing that I am NOT eligible to purchase DJI Select. Could someone please advise what else I am missing here to gain eligibility to purchase DJI select?

Hi there, We are sorry for any trouble. Kindly PM us the associated order number so we can further check on this. Kindly reach us the soonest time possible. We're here to help. Thank you in advance.

I’m going on my 16th days and mine stills saids not available I called and the only thing they could tell me was wait until the end of the day and it should be available but that don’t make any sense but I will wait wait guess