Maverick333
lvl.1
United Kingdom
Offline
|
DJI Natalia Posted at 2-16 09:46
Hi, sorry for the inconvenience that this caused you. May I know what mobile device are you using? Please make sure that it is a compatible device that was listed on our website for compatibility purposes. Also, have you tried to re-link your remote controller to the aircraft? If not, please link your controller to the aircraft then connect your mobile device. If the issue persists, please let us know for further help. Thank you.
[view_image]
Hi Natalia,
Thanks for the advice, unfortunately I've just followed your suggested steps and re-linked my controller to the aircraft successfully, however it hasn't solved my problem. Still stuck with the 'How to Connect' button on the app.
I'm using an iPhone X, however I've just tried an android phone and my Ipad Mini 2 to see if they work, and its the same problem.
Also tried multiple usb leads (even the apple factory one) and still no success.
I feel as though the remote and my phone device aren't communicating correctly. Could this be an issue with the ribbon that connect the main circuit board and the USB one?
Thanks for the help |
|