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Agras Management System
1637 5 2019-2-19
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Cdatwood
lvl.1
Flight distance : 255312 ft
United States
Offline

We have an Agras MG-1S and are having trouble accessing the Agras management system.  I have a DJI account that I utilize often with my Phantom 4 Pro, however, I cannot log into the us-ag.dji.com system.  I get the following error "This account has no permission to use this platform.  Only MG-1S owners and team pilots are permitted to sign into this platform."  I have emailed the iuav@dji.com but haven't heard anything back.  Any suggestions?
2019-2-19
Use props
Cdatwood
lvl.1
Flight distance : 255312 ft
United States
Offline

I'd be happy to verify the Serial Number, I'm just trying to get this machine operable.
2019-2-19
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skytech8
lvl.1

Australia
Offline

Try https://us-ag2.dji.com
If not email support.agras@dji.com
2019-2-20
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Cdatwood
lvl.1
Flight distance : 255312 ft
United States
Offline

Thanks, I finally received a response this morning.  Everything is squared away and I swapped some users on the platform.  When powering on the unit the prop lights all light up and blink yellow but the main unit light will not power on and we get "Aircraft Disconnected" is anyone familiar with why this is happening? The learning curve on the agras seems quite steep.

2019-2-21
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RICARDO CHEES
Second Officer

Peru
Offline

try using Explorer
2019-2-21
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RICARDO CHEES
Second Officer

Peru
Offline

https://account.dji.com/login?ap ... 2F&locale=en_US
2019-2-21
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