iSlick
lvl.1
Flight distance : 73091 ft
United States
Offline
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DJI Tony Posted at 2-19 08:55
Hi, we're sorry to know about this situation. May we have the exact model of your SD card? Did you manage to reformat the SD card? Have you tried to used different SD cards as well to isolate the situation? Are you using a built-in screen remote controller or mobile device? Would it be possible if you could clarify to us if you encounter any error message upon clearing the cache on the application? For the mean-time, you may follow the instruction below for you to clear the cache on the application. Please keep us posted on the latest progress for further assistance.
DJI GO 4 app>"Me"> Gear Icon (located at the top right corner)>Clear Cache.
I got ya and have tried all that, I dont have the built in screen and I use mostly ipad gen 4, firmware of the drone and remote is updated and not matter what capacity I tried still will not record on the app or the remote. |
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