DJI Paladin
 Administrator
Online
|
Hi MartinB86, our apologies for the inconvenience. I would suggest you power off the aircraft and remount the gimbal and camera, then power on and then check whether the issue is fixed. Also, you can try to power off the drone, wipe the gimbal port and contact pins with anhydrous ethanol, then mount the gimbal and camera again, and restart the drone. You can also remount the gimbal mounting plate and make sure to gently reconnect the gimbal cable. Kindly make sure you do not pull or damage the gimbal cable when you remove the gimbal mounting plate. If the issue persists, please don't hesistate to contact us. Thanks for your support.
|
|