Crash (mavic air)
1019 4 2019-2-27
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MAXDRONE77
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United Kingdom
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Today I had a crash in a rock. My first crash... this happened like this:
Wanted to take a nice shot , the drone was just above me (25 m) then it started the automatic fly home, before I even could stop it , it crushed in the rock.
Thanks God just the propellers were broken at the end, I have changed the propellers and switched on again. The drone is hovering but when I try to fly up it does not go. It says that connect to Dji assistant 2 and recalibrate the back sensor.

Any experiences? Should I send to repair I have got the DJI refresh. ?

Thanks guys
2019-2-27
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MAXDRONE77
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United Kingdom
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Here is a picture what it says
533803B3-F076-4385-A07E-8E3DD586E233.png
2019-2-27
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DJI Gamora
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Hi there, thank you for reaching out and we're sorry to hear about the trouble. With regards to that. Yes you need to calibrate the Vision sensor using the DJI Assistant 2 you can download the software here https://www.dji.com/mavic-air/info#downloads then you need to connect your Aircraft to your computer. Aside from that, you may give a try as well to calibrate the IMU and the Compass, please keep us posted. Thanks!
2019-2-27
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MAXDRONE77
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United Kingdom
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Thank you for the quick response. I will do that as soon as I get home from my trip.
2019-2-27
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DJI Gamora
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MAXDRONE77 Posted at 2-27 10:39
Thank you for the quick response. I will do that as soon as I get home from my trip.

My pleasure. If the issue persists, I'm afraid that you may start a case and send it in for diagnosis: https://www.dji.com/support thank you!
2019-2-27
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