controller dji spark no wifi
1688 13 2019-2-28
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rexino201023
lvl.1
Italy
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dji spark with the controller problem, the wi-fi network is not detected, tried to reset, manual activation, with OTG cable,.
all this after having not completed an update ...

do you have any solutions to restore?





2019-2-28
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S-e-ven
Captain
Flight distance : 5922034 ft
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Thailand
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Reset the controller, reset the bird: Both on, both ~9secs pushing power button. After pair remote again with Spark:
2019-2-28
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rexino201023
lvl.1
Italy
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the problem is that the wi-fi of the controller is not detected, the light is always red,
2019-2-28
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi Rexino201023, my apologies for the inconvenience. What mobile device and DJI Go 4 app version you are currently using? May I know what happened prior to the issue?  Did you receive an error message on the app? If yes, please provide a screenshot for further checking. Please make sure that your firmware is updated and your remote controller is properly link to your aircraft. Kindly follow the video tutorial below for your reference.Thanks for your support.


2019-2-28
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rexino201023
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Italy
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the drone was connected correctly, an update message came out, I gave confirmation to run, was updating the firmware, but at 90% of the application was abnormally interrupted, after which the radio control is no longer recognized (in network search wi-fi to match it is not found)
2: I do the manual rejection of the radio control and I get out the written connection failed.

3: the drone without the radio control connects perfectly ... problem radio control
2019-2-28
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rexino201023
lvl.1
Italy
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DJI GO 4 V.4.3.12

Radio control no wi-fi
2019-2-28
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rexino201023
lvl.1
Italy
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2019-2-28
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S-e-ven
Captain
Flight distance : 5922034 ft
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Thailand
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I'd say, the RC got bricked then.
Aside, the red LED shows the connection , better no connection, connection would be green, between Spark and RC

You still have warranty?
Open a ticket with DJI!
2019-2-28
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snowbird pilot
lvl.4
United States
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what update??
2019-2-28
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rexino201023
lvl.1
Italy
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The Led always flashes red, but no mobile device detects it in Wi-Fi... Is it possible to update only the remote control firmware via USB cable?
2019-2-28
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pmshop
First Officer
Flight distance : 8073271 ft
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United States
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Yes, this is a bricked controller.
Only fix is DJI service.
This forum and Spark Pilots forum is littered with several bricked controllers.
This happened when users upgraded to 0.0600 controller firmware.
2019-2-28
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rexino201023
lvl.1
Italy
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So? Should I throw the control remote?
2019-2-28
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Wolferl
Second Officer
Flight distance : 23793 ft
Austria
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rexino201023 Posted at 2-28 13:17
So? Should I throw the control remote?

Hi,

No. Open a case with DJI (http://www.dji.com/support), let them replace or repair the remote control.

Cheers,
Wolferl
2019-3-1
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pmshop
First Officer
Flight distance : 8073271 ft
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United States
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Agreed with Wolferl
DJI Update caused the bricking, their responsibility to make it right.
And they have done so with the other cases.
2019-3-1
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