EFRPIC
![](https://forum44.djicdn.com/data/attachment/common/aa/common_14_usergroup_icon.png) Second Officer
United States
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I agree that the fix for this is somewhat convoluted. As our camera issue occurred, doing the firmware update, we were on Pilot 1.1 as we had reverted due to all of the 1.2 issues. We tried to downgrade the XT-2 firmware, which did not work. The upgraded back to V1.2 of Pilot and still no effect. We sent camera in to DJI via dealer, DJI sent to FLIR and now it just returned to be tested tomorrow.
Based on our experience and reading through the others, for those that did not have a firmware update failure, V1.3 of Pilot included a fix which was not published. If there was a firmware update failure, it's likely the unit has to go in for repair as it does not have a auto-reset to the original, factory, firmware ability (note: should have this as a safety - please note DJI engineers).
It also seems that several users have been unaware that the XT-2 MUST be on the PRIMARY gimbal #1 in order to work.
Best way forward, if you have an issue, is to start at the beginning; refresh the aircraft firmware, check for updates on "everything" (crystal sky, Pilot, etc.) and test after each iteration. Otherwise a "fix" may be temporary until the next restart.
Of course, your mileage may vary. These are suggestions only. The above only applies until the next series of updates.....
Fly Safe! |
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