Charissa
Second Officer
Flight distance : 689334 ft
South Africa
Offline
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DJI Gamora Posted at 3-6 15:40
Hi there, thank you for reaching out and we're sorry to hear about the trouble. With regards to that, may I ask what mobile device are you using? However, we would suggest when using the DJI Go 4 app, make sure there's no any background applications are running. Just to make sure the device will process smoothly and will not encounter any problem with processing since my conclusion would be the application having a hard time to process. Best Regards!
Thanks, but mobile device definitely NOT the problem. Even the button on the controller don,t function since I updated the DJI app. Have to power off the drone, and power it back on, to work again. Also check the latest complaint about the same problem. Seems to be a new thing since the updated app.
https://forum.dji.com/forum.php? ... 6orderby%3Ddateline |
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