Nigelpugh7
Second Officer
Flight distance : 4846939 ft
United Kingdom
Offline
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DJI Tony Posted at 3-11 12:26
Hi, we're sorry for the late response. We've verified this concern to our designated department, unfortunately, we have to send the unit to our facility for further evaluation. For the additional information, after the repair, all information will be clear, including but not limited to photos, videos, and the third party app. You may contact our support via the link below for further assistance. Thank you for continued support.
www.dji.com/support
Thanks for the reply Tony.
The whole package of the smart controller and Mavic 2 Pro has now been sent back to jessops the supplier in the UK.
I assume they will send it back to DJI in due course.
It’s a shame I had to lose the whole set up though, but that’s the policy of jessops for returns. |
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