I've got the serial number, if it is stolen previously would that be why? I've tried with the DJI Go app and cannot return the drone to the store as it was a non return item. Am I out my 1200$? It says error code 400 when trying to activate the last step.

Which series is it?

Hi Mattmatheson, sorry to hear that. This could be an SN errors or server error. If you are using Android device, kindly try to activate it using IOS or vice versa.  You can provide the serial number to me via PM for further checking. Thank you.

mattmatheson Posted at 3-10 10:45

Thanks for providing the serial number, please check the PM, thank you.

I would never spend $1200 on a non-returnable item.