DJI Stephen
DJI team
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Hello and good day kmarci94. I am sorry to know that you are having issues in connecting your mobile device ( Xiaomi Mi A2 ) on your DJI remote controller. Have you tried using a different mobile device and see if the issue will still persist? Upon checking the mobile device that you are using Xiaomi Mi A2. I am sorry to say that the mobile device that you are using is still not recommended for your DJI Mavic Air as of the moment. Actually, there is a possibility that the Xiaomi Mi A2 will work, however, since it's not yet optimized with the DJI Mavic Air and with the DJI Go 4 application we cannot guaranteed the stability of the Xiaomi Mi A2 when in use with the said device and with the said application and if this will work all the time while using the specific device. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. Thank you.
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