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Facebook Live feed problem
2025 12 2019-3-11
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Heavens
lvl.1
Flight distance : 36631 ft
United States
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I am having problems with the Live feed in the DJI Go app.It tells me that I can not connect and get no video. I am connected with a cell signal for a Android device and internet for an Ipad. In my research several people have had the same problem and one solution was a service rep from DJI would look into the problem. I never really did find an answer of what the outcome was. Could someone please help me with this proble.
2019-3-11
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DJI Susan
Administrator

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Hi Heavens, we're sorry for the inconvenience. For the Facebook live issue, may I have more details? Also, how did you contact our support? Please kindly provide us with your phone number and email address when you contacted us, we'd like to check the exact status, thank you!
2019-3-11
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Peterx
Captain
Flight distance : 1453996 ft
Germany
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Did you connect your pad/phone to the P3S WIFI ? And what was the ansert in the app?
2019-3-12
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Heavens
lvl.1
Flight distance : 36631 ft
United States
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DJI Susan Posted at 3-11 18:25
Hi Heavens, we're sorry for the inconvenience. For the Facebook live issue, may I have more details? Also, how did you contact our support? Please kindly provide us with your phone number and email address when you contacted us, we'd like to check the exact status, thank you!

I never did When I googled searched this problem many people were contacted in the form by support. I was hoping the same thing would happen to me. How can I get this problem fixed. I may need to fill out a ticket.
2019-3-12
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DJI Susan
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Heavens Posted at 3-12 16:43
I never did When I googled searched this problem many people were contacted in the form by support. I was hoping the same thing would happen to me. How can I get this problem fixed. I may need to fill out a ticket.

Sorry for the inconvenience caused. Currently, an error occurs when users live stream on Facebook via DJI GO/DJI GO 4. If it is the same issue you encountered, our engineers will fix the issue as soon as possible, thank you for your patience.
2019-3-12
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fans57e798ad
lvl.2
Flight distance : 115472 ft
Netherlands
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Hello DJI Susan, i have problems to with publish on my Facebook-business-page. With the Dji Go4 app I can only publish on my personal page and I cannot see my Businessspage. Can you see what is wrong? All settings on Facebook are good. My emailadres is d.gouda@quicknet.nl
44D07447-905D-469B-9244-1B530297B1D1.jpeg
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2019-4-1
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Michel78
lvl.2
Netherlands
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Same problem here! Please give us a solution...
2019-7-29
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Ricardo Samper
New

United States
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Hi, yesterday I tried to live stream to Facebook but it said connecting and never go live. Anybody know what it is going on?
4-5 03:44
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kylestpeter
lvl.1
Flight distance : 3819 ft

United States
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Been searching most of the evening for an answer to this question. Seems like this problem has resurfaced for many- is DJI working to fix the issue or is this an abandoned problem?...
5-5 16:29
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Carron
lvl.1
France
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kylestpeter Posted at 5-5 16:29
Been searching most of the evening for an answer to this question. Seems like this problem has resurfaced for many- is DJI working to fix the issue or is this an abandoned problem?...

Bonjour,

L'application LITCHI permet de communiquer en Live avec Facebook sans problème

J'ai essayé c'est nickel

Good luck
6-16 07:04
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Carron
lvl.1
France
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Carron Posted at 6-16 07:04
Bonjour,

L'application LITCHI permet de communiquer en Live avec Facebook sans problème

Le prix de Litchi 24,99 €
6-16 07:05
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AeroFocusProgmail.com
lvl.1

United States
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DJI Susan Posted at 2019-3-11 18:25
Hi Heavens, we're sorry for the inconvenience. For the Facebook live issue, may I have more details? Also, how did you contact our support? Please kindly provide us with your phone number and email address when you contacted us, we'd like to check the exact status, thank you!

Hi susan can you help me.  when i try to stream live to facebook it just says connecting and never says connected.   I would really appreciate any help.  Thank you very much
7-6 16:29
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Peterx
Captain
Flight distance : 1453996 ft
Germany
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fans57e798ad Posted at 2019-4-1 07:14
Hello DJI Susan, i have problems to with publish on my Facebook-business-page. With the Dji Go4 app I can only publish on my personal page and I cannot see my Businessspage. Can you see what is wrong? All settings on Facebook are good. My emailadres is d.gouda@quicknet.nl

Youneed to connect the UAS system to the mobile first and should have a connection to your mobile data to stream.
It´s from Mobile os to other os different to set but the effect should be the same. If you use a lightbridge or occusync and your mobile is near to your home WIFI then you can use WIFI to connect with the WWW.
7-31 23:17
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