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Mavik Crash
336 4 3-13 17:02
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Classic
lvl.2
United States
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A little over a week ago I was nearly crying over my Mavik that got tangled up with a tree during a return to home. I will go into detail later on but.....After digging around a bit on DJIs service, I was all but running scared and I need to tell you that they performed excellent! They got on it immediately, gave me an itemized quote for repairs and worked extremely fast on completing the job. I swear that it appears to be a new and different machine but the serial number matches the old unit. (i am guessing they must have a way of accomplishing that) My bird is back home now and hopefully I will get to take a short hop tomorrow. There is no compensation to me for this but I know how apprehensive I was to just send it off to them blindly and I am in hopes that others will see and read this and have more peace of mind. All Good!
3-13 17:02
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Classic, thanks for sharing your positive experience with our after-sales service here, which give us so much motivation to keep moving, we will keep up the great works and provide more professional customer service, hope you enjoy flying.
3-13 18:41
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Woe
Captain
Flight distance : 2563760 ft
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United States
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That's great new. Glad you're back flying
3-13 18:55
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ALABAMA
Captain
Flight distance : 7733446 ft
United States
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Always nice to hear of good experiences like that.
3-14 03:16
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sigsparky
lvl.2
Flight distance : 1755 ft

Netherlands
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Good to hear that...Happy flying
3-14 07:36
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