mAIRs
First Officer
Australia
Offline
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DJI Tony Posted at 3-20 09:59
Hi, we're sorry about that frustration on having a late update on our Crystal Sky. However, we've released an update on the application on the crystal sky which will support flight route planning, enabling users to set flight routes on the map and perform automatic flights for Mavic 2 Zoom and Mavic 2 Pro. Kindly update the application on the crystal sky. We do appreciate your understanding.
I'm glad and grateful that the update has been released, but I still do not understand why the CrystalSky updates are so delayed and far behind the iOS and generic Android since the CrystalSky is a PREMIUM piece of "Professional" equipment... shouldn't the Premium accessories have priority?
This kind of contempt toward your customers pushes customers away... for every 1 good customer support review you're getting 20 bad ones... and remember that you're pushing away customers who invest extra money into your products, seems like a bad business model or DJI priorities are backwards to me.
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