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DJI flight similator
664 9 2019-3-14
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Texas Tornado
lvl.4
Flight distance : 1032146 ft
United States
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Today when I signed onto my flight similator program it told me to update.  WhenI pushed the update button I received a Network Error 003_000 (201/0031).
2019-3-14
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DJI Tony
Super Moderator

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Hi, we're sorry to know about this situation. Would it be possible if we could update this application using a different internet connection to isolate the problem? Please let us know for further assistance. Thank you.
2019-3-14
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Texas Tornado
lvl.4
Flight distance : 1032146 ft
United States
Offline

DJI Tony Posted at 3-14 13:50
Hi, we're sorry to know about this situation. Would it be possible if we could update this application using a different internet connection to isolate the problem? Please let us know for further assistance. Thank you.

No, the desktop PC computer only has a WiFi connection.  I may be able to download with a Mac desktop computer connected to an Ethernet cable and put on a portable hard drive.  But the have the older version of the program available for download not the current version.
2019-3-14
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Texas Tornado
lvl.4
Flight distance : 1032146 ft
United States
Offline

DJI Tony Posted at 3-14 13:50
Hi, we're sorry to know about this situation. Would it be possible if we could update this application using a different internet connection to isolate the problem? Please let us know for further assistance. Thank you.

Tony, I don’t think it’s my internet connection because I deleted the program, restarted my PC, and reinstalled the program.  It gave the same network error when I tried to update.
2019-3-14
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Texas Tornado
lvl.4
Flight distance : 1032146 ft
United States
Offline

Tony,

I think there is a problem with the launcher.
9868523F-F549-4D08-BB1F-9DEEC0539243.jpeg
B4D22058-F691-414E-94B3-24270AAAC33A.jpeg
2019-3-14
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tylerjhill
Second Officer
Flight distance : 33819163 ft
United States
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Experiencing the same exact issue as well..

2019-3-14
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Texas Tornado
lvl.4
Flight distance : 1032146 ft
United States
Offline

tylerjhill Posted at 3-14 15:46
Experiencing the same exact issue as well..

[view_image]

Glad I’m not the only person experiencing this problem.  Message me back if you find a solution.  In the meantime I will keep trying to update my program.
2019-3-14
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Texas Tornado
lvl.4
Flight distance : 1032146 ft
United States
Offline

tylerjhill Posted at 3-14 15:46
Experiencing the same exact issue as well..

[view_image]

Tyler,  As of 10:00 CDT everything is working fine.  I am updating the program while writing this post.  Good luck!
2019-3-14
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DJI Tony
Super Moderator

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Texas Tornado Posted at 3-14 19:03
Tyler,  As of 10:00 CDT everything is working fine.  I am updating the program while writing this post.  Good luck!

Hi, we're sorry for the late response. We do appreciate providing this information to us. I would like to ask if the concern has been fixed? Please let us know for further assistance. Thank you for understanding.
2019-3-20
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DJI Tony
Super Moderator

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tylerjhill Posted at 3-14 15:46
Experiencing the same exact issue as well..

[view_image]

Hi, we're sorry for the troubles that it caused. I would like to ask if you manage to re-install the application to see if this problem would persist? Kindly let us know for further assistance. Thank you for continued support.
2019-3-20
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