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Firmware V01.00.0400 updating issue
1170 10 2019-3-14
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jlarson
lvl.1
Flight distance : 139035 ft
United States
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Downloaded the latest firmware ok (V01.00.0400).  Updating is stuck at 0% for hours, not moving.  Tried Assistant 2, but would not connect.

update frozen

update frozen
2019-3-14
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Visual Air
Captain
Flight distance : 76844 ft
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Canada
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Is the battery fully charged?
2019-3-14
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jlarson
lvl.1
Flight distance : 139035 ft
United States
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I called customer support and got this fixed.  Thanks.
2019-3-14
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jlarson
lvl.1
Flight distance : 139035 ft
United States
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I used Assistant 2 to upload and install.  It took a couple of tries.  With the new firmware I noticed that the time and date don't stay fixed even with the wifi enabled.  Once its set and power is turned off and back on the time and date go back to defaults.  
2019-3-14
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DJI Stephen
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Hello and good day jlarson. Thank you for giving us an update on the said situation and I am glad to know that the issue has been fixed. If you have any other concerns or inquiry. Please feel free to post it here at DJI Forum. We are all here to help you. Thank you.
2019-3-15
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a.sarrantonio
lvl.1
Flight distance : 62648 ft
Italy
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jlarson@space-flight.biz Posted at 3-14 17:00
I called customer support and got this fixed.  Thanks.

what was the fix? having the same problem here. also SRC keeps powering off during the update process. thank you
2019-3-17
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a.sarrantonio
lvl.1
Flight distance : 62648 ft
Italy
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jlarson@space-flight.biz Posted at 3-14 17:00
I called customer support and got this fixed.  Thanks.

what was the fix? having the same problem here. also SRC keeps powering off during the update process. thank you
2019-3-17
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DH_Pilot
Captain
Flight distance : 2821575 ft
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Slovakia
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a.sarrantonio Posted at 3-17 03:27
what was the fix? having the same problem here. also SRC keeps powering off during the update process. thank you

What means powering off? It will just power off or it will initiate auto power off due to inactivity with loud beeping?
2019-3-18
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ff22
Captain
United States
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DH_Pilot Posted at 3-18 04:53
What means powering off? It will just power off or it will initiate auto power off due to inactivity with loud beeping?

It begins a power off sequence but can be halted by pressing the power button.  I can't remember if tapping the screen will also stop the process/clock.
2019-3-18
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DH_Pilot
Captain
Flight distance : 2821575 ft
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Slovakia
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ff22 Posted at 3-18 15:34
It begins a power off sequence but can be halted by pressing the power button.  I can't remember if tapping the screen will also stop the process/clock.

Yes exactly therefore was asking if jlarson was suffering by graceful or not graceful shutdown. It seems it was probably graceful one as it is resolved now.
2019-3-18
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Autuoridesign
lvl.2
Flight distance : 476565 ft
Italy
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Hi guys. i connect my dji smart controller with DJI Assistant 2 Mavic (on MAC) but the download is really slow... 45% in 5 hours..... how i can fix it?
2019-3-20
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