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microSD card
213 6 3-16 09:25
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ajsh
lvl.1

United States
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I unboxed my Osmo pocket. The microSD card with not stay or lock into the camera.
I am confident that I am inserting the microSD correctly, per instructions. Any suggestions? Thanks
3-16 09:25
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BeterBan
Second Officer
Austria
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Use your fingernail to insert the card.
Push it until it is full inside of OP.
3-16 09:36
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FatherXmas
Captain
Flight distance : 3445637 ft
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United States
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I used a pair of tweezers.
3-16 17:33
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Klamort
lvl.2
Belgium
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Did you try another card?
3-17 07:12
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jacksonnai
Captain
Malaysia
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Have you fully insert it? Any pictures to show that problem
3-17 18:03
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jacksonnai
Captain
Malaysia
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BTW welcome to the forum mate!
3-17 18:04
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WebParrot
Captain
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United States
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If using your fingernail didn't work, try using the tip of a paper clip after you've liked it up squarely in the opening.   As implied in another reply, try a different card.... If the same non-result occurs, scroll to the bottom of this thread and click on [Support] and find your way to the online chat.  Have your serial number and date of purchase handy as well as a link to this post/thread.  If they can't help, you should expect a Case# to resolve.  Short of these attempts, return it for exchange.
3-18 05:33
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