How to check the activation date and warranty of my Mavic Air?
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6709 51 2019-3-16
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adssay
lvl.1
Hong Kong
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Dear, how to check the activation date and warranty of my Mavic Air? 0K12FC400S0007, please send me the PM, your help is much appreciated!
2019-3-16
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DJI Stephen
DJI team
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Hello and good day adssay. Thank you for reaching out. Let me help you with this inquiry. I will be sending you a PM with regards to the information I will be able to pull up using the serial number you have provided. Thank you.
2019-3-16
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adssay
lvl.1
Hong Kong
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DJI Stephen Posted at 3-16 10:12
Hello and good day adssay. Thank you for reaching out. Let me help you with this inquiry. I will be sending you a PM with regards to the information I will be able to pull up using the serial number you have provided. Thank you.

Hi Stephen, thanks for your help, waiting for your response!
2019-3-16
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DJI Stephen
DJI team
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adssay Posted at 3-16 10:26
Hi Stephen, thanks for your help, waiting for your response!

You are welcome adssay. I have sent you a PM. Please check. Thank you.
2019-3-16
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adssay
lvl.1
Hong Kong
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DJI Stephen Posted at 3-16 13:10
You are welcome adssay. I have sent you a PM. Please check. Thank you.

hi Stephen, just read your PM, and there are few questions, need your help. thanks
2019-3-18
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TechVoyager
lvl.4
Flight distance : 170030 ft
India
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DJI Stephen Posted at 3-16 13:10
You are welcome adssay. I have sent you a PM. Please check. Thank you.

Hi DJI Stephen,
Can you please check the activation and warranty details of my Mavic Airs' too:

1) SN:0K1CF9N3AH61FH
2) SN:0K1DF2A2BDZ25J

Thanks, waiting for your response.
2019-3-18
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DJI Stephen
DJI team
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TechVoyager Posted at 3-18 22:01
Hi DJI Stephen,
Can you please check the activation and warranty details of my Mavic Airs' too:

Hello and good day TechVoyager. I have replied through PM for the information of both the serial numbers you are inquiring. Thank you.
2019-3-19
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vnguyen
New
United States
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Hi DJI Stephen,
Can you please check the activation and warranty details of my Mavic Air. My serial number is: 0K1CF7K3AG3KFW

Thanks so much
2019-3-19
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DJI Paladin
Administrator
Flight distance : 318 ft

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vnguyen Posted at 3-19 18:36
Hi DJI Stephen,
Can you please check the activation and warranty details of my Mavic Air. My serial number is: 0K1CF7K3AG3KFW

Hi Vnguyen, thanks for reaching out. I sent you the details that you need via PM. If you have other questions, please let me know. Cheers!
2019-3-21
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Keeraljw
New

Canada
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Hi dear admins, could you please check the activation date and history of this model (battery charge cycles, etc.) for SN: 0k1uf4100e00mt? Thanks
2019-4-5
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djiuser_keYGENiFPePv
lvl.2
United Kingdom
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Hi
Could you give me history on my recent drone purchase .
The owner said he got it new from drone direct and registered it for Jan 2019 .

I looked at decoder but that says Jan 2018 .
Is the an issue as he is saying and showing his purchase invoice for Jan 2019

Hope you can clarity this for me .
Did he enter the wrong year ??
Its a magic pro platinum serial O8QCF1NPO21PAC

Thanks guys
2019-4-10
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JohnnyBoyz
lvl.1
United States
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Could you check activation date and warranty of my Mavic Air 0K12FCC00D0002
2019-4-13
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JohnnyBoyz
lvl.1
United States
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Hi Could you please check warranty and activation date of my Mavic Air OK2UF7C00301MW Thank you
2019-4-14
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JohnnyBoyz
lvl.1
United States
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Hi could you check the activation date and warranty of my Mavic Air OK2UF7C00301MW Thank you
2019-4-14
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JohnnyBoyz
lvl.1
United States
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JohnnyBoyz Posted at 4-13 07:19
Could you check activation date and warranty of my Mavic Air 0K12FCC00D0002

This is not the serial number
2019-4-14
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JohnnyBoyz
lvl.1
United States
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Hi could you please check the activation and warranty of my Mavic Air OK2UF7C00301MW thank you
2019-4-14
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JohnnyBoyz
lvl.1
United States
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Sorry for all the repeat posts was trying to delete first one as it had wrong serial number
2019-4-15
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DavyG
New
Slovenia
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DJI Stephen Posted at 3-16 10:12
Hello and good day adssay. Thank you for reaching out. Let me help you with this inquiry. I will be sending you a PM with regards to the information I will be able to pull up using the serial number you have provided. Thank you.

Dear Stephen!

Could you please help me with the same issue and let me know in PM my Mavic Air Activation Date and Warranty Expire Date?
S/N: 0K1DF1S2ADVDN2

Thank you in advance!
2019-6-23
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DJI Stephen
DJI team
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DavyG Posted at 6-23 23:20
Dear Stephen!

Could you please help me with the same issue and let me know in PM my Mavic Air Activation Date and Warranty Expire Date?

Hello and good day DavyG. Thank you for reaching out and for the inquiry. Let me check this serial number. I will be sending you a PM for the details. Thank you.
2019-6-24
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AKolev
lvl.1
Flight distance : 235705 ft
Bulgaria
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Hello, guys!  Can you please check if my drone genuine, the activation date, the warranty expire date and the history? I am buying a second hand Mavic Air so i want to know if everything is legit.
Here is the SN: 0K1CF4T3AE0CJ9
2019-6-28
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Kriss76
New

Australia
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Can you please check if my drone genuine, the activation date, the warranty expire date and the history? I am buying a second hand Mavic Air so i want to know if everything is legit.
2019-7-10
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Kriss76
New

Australia
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Can you please check if my drone genuine, the activation date, the warranty expire date and the history? I am buying a second hand Mavic Air so i want to know if everything is legit.
SN: 0K1CF4S3AE0AM8
Thanks so much guys
2019-7-10
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Hallstar
lvl.2
United Kingdom
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Good evening,
I have purchased a second hand Mavic Air and I am trying to determine the warranty status and whether it has Care Refresh registered against it.
S/N: 0K13G6E00DM007
Please can you assist me with this and reply via PM?
Kind thanks in advance
2019-11-3
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djiuser_keYGENiFPePv
lvl.2
United Kingdom
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DJI Stephen Posted at 3-16 10:12
Hello and good day adssay. Thank you for reaching out. Let me help you with this inquiry. I will be sending you a PM with regards to the information I will be able to pull up using the serial number you have provided. Thank you.

Hi , can you give me any info on my recent purchase of a mavic 2 zoom .
Serial number is
Om6DG1E001D523
Much appreciated !!!
2019-11-17
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Tye
lvl.1

United States
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Hi DJI !

Can you please check the activation date of my Mavic Air ?
The SN is 0K1CFBH3AH75KF

Thanks so much,

Tye
2019-11-17
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djiuser_7ur1O5JbnXaF
New

Bulgaria
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Hello,
Can you please check my activation and warranty status for my mavic air.
SN:0K1DECP3AD0758

Thanks,
Kostadin
2020-2-10
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djiuser_qxTzzl3BtEje
New
Flight distance : 28232 ft
Thailand
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Hello,

I am considering buying a mavic 2 pro that supposedly has not been activated.
However the owner doesn't want to share the SN until we meet personally.
How long does it take to check it? Can I do it while I am with the owner or it will take longer?
What are my options to check if the drone has indeed not been activated once I have it in front of me?
Thank you very much in advance,

Best regards,

Alejo
2020-2-18
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WojtekKo
lvl.1
Flight distance : 40778 ft

Australia
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Hi DJI Stephen,
Can you please check the activation and warranty details of my Mavic Air:

SN:0K1DF3K1BDBE30

Thanks, waiting for your response.
2020-2-20
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Wanderer707
lvl.1
Flight distance : 42562 ft
United States
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Hello Stephen, I bought a second hand mavic air and I will appreciate your help in checking aviation date and history. The SN: 0K13G3B1BDC747.

If you could send me a PM, thank you
2020-4-7
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djiuser_jBtrrO0pAMQP
New

Sri Lanka
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I want to check my mavic air purchase details I lost them
2020-4-8
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djiuser_jBtrrO0pAMQP
New

Sri Lanka
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Hi can I know my purchase details and billing details of my mavic air, Sn# 0K1CF6E3AF2DJB
2020-4-8
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djiuser_jBtrrO0pAMQP
New

Sri Lanka
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Hi can I know my purchase details and billing details of my mavic air, Sn# 0K1CF6E3AF2DJB I lost all my bills
2020-4-8
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fansaaadca57
New

Ukraine
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Please check the date of activation of my drone too.
SN 0K1CF5Q3AE1BFD
2020-4-28
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sparkiewolf
lvl.2
Flight distance : 1286 ft

United Kingdom
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Hi could you please check the activation date of my Mavic air please SN 0KUF4100E01SV  many thanks.
2020-4-28
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sajiddanwar
lvl.1
Flight distance : 9249 ft
Pakistan
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recently j purchased dji mavic mini just 5 days before. it has no gps working. kindly help me out anyone please.
how to know activation and warranty details. please help
2020-9-9
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sajiddanwar
lvl.1
Flight distance : 9249 ft
Pakistan
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anybody there? i m so worried
2020-9-9
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sajiddanwar
lvl.1
Flight distance : 9249 ft
Pakistan
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i want to check activation and warranty. pkease help me
2020-9-9
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DJI Paladin
Administrator
Flight distance : 318 ft

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sajiddanwar Posted at 9-9 11:55
recently j purchased dji mavic mini just 5 days before. it has no gps working. kindly help me out anyone please.
how to know activation and warranty details. please help

Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know were you able to fly the drone before this happened? Did the drone experienced any hard impact or did it feel. Kindly please post a short sample video of the issue. Please keep us posted for further assistance. Thank you.


2020-9-9
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sajiddanwar
lvl.1
Flight distance : 9249 ft
Pakistan
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DJI Paladin Posted at 9-9 13:30
Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know were you able to fly the drone before this happened? Did the drone experienced any hard impact or did it feel. Kindly please post a short sample video of the issue. Please keep us posted for further assistance. Thank you.
yes sir. fly is ok. no any issue. i m sending you screenshots of error codes and messeges. kindly help me. behavior of drone is ok.
also help me about that to check activation history and warrant.
Screenshot_20200909-185329.png
Screenshot_20200909-185245.png
Screenshot_20200909-185216.png
2020-9-9
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DJI Paladin
Administrator
Flight distance : 318 ft

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sajiddanwar Posted at 9-9 21:40
yes sir. fly is ok. no any issue. i m sending you screenshots of error codes and messeges. kindly help me. behavior of drone is ok.
also help me about that to check activation history and warrant.

Thank you for the additional information. With regards to this concern. May I know are you experiencing this GPS issue outside of a building or structure? Since the drone is inside a building, the drone is not receiving sufficient GPS signal from the satellite to safely launch, please try to go outside with strong GPS signal to isolate the issue. For the activation of the drone, kindly please PM me the serial number. Thank you.
2020-9-10
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