fans03a63c5f
lvl.2
Flight distance : 155236 ft
United States
Offline
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DJI Mindy Posted at 3-17 20:26
Hi there, we are really sorry for the troubles with the CrystalSky, upon checking the case, the warranty service cannot be provided because the warranty period of your CrystalSky has been expired. If you still have any concern of it, we will escalate your case to the related team to see if there is any better resolution can be provided.
Thansk for the rapid reponse, and yes please escalate this claim to whomever can review this. Out of warranty for a known faulty design does not work for me.
Had I used and abused the product, or dropped and shattered it I would have understood. |
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