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Mavic 2 Zoom Reset ?
6558 10 2019-3-18
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AZRJR
lvl.4
Flight distance : 745761 ft
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United States
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Hello, how is a reset done on the Mavic 2 zoom.. The DJI assistant 2 for mavic  has no provision for this operation...It used to be in the Mavic pro and the phantoms.. Sorry for the large print but I know I'll get replies saying to go to firmware update and there be a blue button...It's not there anymore..Can anyone help from DJI ?

2019-3-18
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi AZRJR, thanks for reaching out and my apologies for the trouble. DJI Assistant 2 for Mavic 2 Pro doesn't have an option to reset the settings to factory defaults unlike with the Mavic Pro. May I know what is the main concern why you need to reset the settings?  Please tap on "Reply"so that I can receive notification from your response. Thank you.
2019-3-21
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Claus Christensen
lvl.2
Flight distance : 60161 ft
Denmark
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DJI Paladin Posted at 3-21 12:28
Hi AZRJR, thanks for reaching out and my apologies for the trouble. DJI Assistant 2 for Mavic 2 Pro doesn't have an option to reset the settings to factory defaults unlike with the Mavic Pro. May I know what is the main concern why you need to reset the settings?  Please tap on "Reply"so that I can receive notification from your response. Thank you.

I would like to reset my Mavic 2 pro because there seems to be problems when I need to update whether I do it via App or PC! So I hope that a reset may help.
I've tried everything else I can think of! For example, to go down in version and much more. But it never succeeds!
BR
Claus Christensen, Denmark
2019-4-10
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fans703b836c
lvl.1
Flight distance : 7772 ft
France
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Claus Christensen Posted at 4-10 18:21
I would like to reset my Mavic 2 pro because there seems to be problems when I need to update whether I do it via App or PC! So I hope that a reset may help.
I've tried everything else I can think of! For example, to go down in version and much more. But it never succeeds!
BR

FD8CB51D-2921-4F39-B279-6A837D48D762.jpeg
2019-6-4
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maraguigui-sp
New

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I have problem with my mavic 2 zoom...
Loosing signal image, mavic disconnected, than GPS OK... 1min after, loosing signal, mavic disconnected... try to make the last  update but it failed every Time I try to...
So please help dji support...
2019-9-16
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Edgardo Yaffar
lvl.2
Flight distance : 3868310 ft
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maraguigui-sp Posted at 9-16 20:38
I have problem with my mavic 2 zoom...
Loosing signal image, mavic disconnected, than GPS OK... 1min after, loosing signal, mavic disconnected... try to make the last  update but it failed every Time I try to...
So please help dji support...

I have the same problem. It all started when I upgraded to version 510. I have a disconnection from the drone even 30 meters away. I don't know what to do.
2019-10-14
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daydream
lvl.1

Netherlands
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I have the same issue, cannot go back to factory settings! There is no option in the DJI Assistant 2 For Mavic
2019-12-20
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djiuser_0JDwwnlImp6O
lvl.1

Italy
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Hi all I have upgraded my mavic 2 zoom to the latest version and camera stopped to move with the controller..does someone know the reason?
2020-9-6
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fansa1e381d5
lvl.1
Flight distance : 1814928 ft
Pakistan
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Hi, I wanted to reset my Mavic 2 Zoom as I get redlines on all objects that the drone camera looks at. I have a smart controller. Once it connects to the controller the image coming from the drone camera shows these red lines on all objects. The video and pic taken come out fine when I check them in the smart controller. I have DJI Care Refresh for the Mavic 2 Zoom so if rsetting doesn't solve this I want to get it replaced.
8-8 04:56
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djiuser_k3Fcr76Hl40R
lvl.1
Flight distance : 486 ft
Norway
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Hi. I have a huge problem. The Mavic 2 Zoom does not connect to my Smart Controller. I have tried like 10 times to upgrade firmware at DJI Assistant. But there is error there as well. I all the time get notice, Firmware imcompatibility detected between some modules and current device, update your firmware .......
Then I click YES, but I get the same message. Again and again.
I desperately need a factory setting option. The red light on the drone does not blink either. Chaos. Please helt to get it back to factory setting
9-27 00:30
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yogi053
First Officer
Flight distance : 6838793 ft
United Kingdom
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fansa1e381d5 Posted at 8-8 04:56
Hi, I wanted to reset my Mavic 2 Zoom as I get redlines on all objects that the drone camera looks at. I have a smart controller. Once it connects to the controller the image coming from the drone camera shows these red lines on all objects. The video and pic taken come out fine when I check them in the smart controller. I have DJI Care Refresh for the Mavic 2 Zoom so if rsetting doesn't solve this I want to get it replaced.

Are you sure of your camera settings on the smart controller just now?
I cannot remember the menu setting name just now and I believe you can turn those red lines off.
Have a quick look on YT for SC settings.
9-27 03:56
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