Mavic Pro stick error
3858 4 2019-3-21
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peted
lvl.1
Flight distance : 26411 ft
Australia
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My Mavic Pro controller had been working fine but turned it on yesterday and getting a stick error on the controller.

I try and do the calibration and get no movement from my left stick at all.

I downgraded the firmware and still the same error, I assume it is a hrdware error.

Can this be fixed or am I up for a new controller?
2019-3-21
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi Peted, my apologies for the trouble. May I know what happened prior to the issue? I would suggest you turn off your aircraft before launching the application and please do not touch  both sticks until you hit OK then proceed with the RC calibration to see if the app will respond. Open the APP, go to general settings by tapping on 3 dots on the top left side- Tap on the remote controller settings and then calibrate the remote controller. If the issue persists, you can back up your files and then reinstall the app. You can also use a different mobile device so that we can isolate the issue. Thanks for your support.





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2019-3-22
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peted
lvl.1
Flight distance : 26411 ft
Australia
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DJI Paladin Posted at 3-22 15:48
Hi Peted, my apologies for the trouble. May I know what happened prior to the issue? I would suggest you turn off your aircraft before launching the application and please do not touch  both sticks until you hit OK then proceed with the RC calibration to see if the app will respond. Open the APP, go to general settings by tapping on 3 dots on the top left side- Tap on the remote controller settings and then calibrate the remote controller. If the issue persists, you can back up your files and then reinstall the app. You can also use a different mobile device so that we can isolate the issue. Thanks for your support.

I have tried every way possible, the controller is faulty.

I am also not able to connect up to Assistant 2 on my PC with version 2.07.... 2.06 had been working fine but now the USB virtual port is in the list but the software does not connect.

2019-3-22
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DJI Paladin
Administrator
Flight distance : 318 ft

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peted Posted at 3-22 16:03
I have tried every way possible, the controller is faulty.

I am also not able to connect up to Assistant 2 on my PC with version 2.07.... 2.06 had been working fine but now the USB virtual port is in the list but the software does not connect.

Hi peted, Sorry to know that. If it is convenient for you, please provide a short video of the issue for further checking. You can upload it by using google-drive or Dropbox and provide the link here, thanks!
2019-3-24
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peted
lvl.1
Flight distance : 26411 ft
Australia
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No need, the left stick has no movement when doing the calibration.
2019-3-24
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