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iOS - Home Point: Me = It’s location cannot be acquired
180 2 3-22 05:42
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High Altitude
lvl.2
United States
Offline

There’s a known issue with GO 4 app when using an iOS device and setting the “Home Point: me” and NOT “Home Point: Aircraft”. I need the Home Point to adjust to my current location as I move and not remain fixed. I’m finding multiple threads regarding this issue with no fix for all us iOS users. I’ve tried to set as “Home Point: Me” on iPhone 6, iPad Pro, and now iPad Air to no avail.. error message says “Mobile Device GPS Signal Weak. It’s Location cannot be acquired.”. iOS settings are correct, Pricacy, Location Services ON, Share my Location ON, Allow Location Acess to DJI GO 4 is set to Always, reboots, reloads, updates all current on all devices. No apple bashing necessay please that millions of us choose apple products. You can easily find many threads as far back as 2017 where appears DJI Engineers are aware of this issue. I have the Mavic 2 Pro and can’t set “Me” as Home Point, which in my case could be a BIG SAFETY ISSUE when I move around and need Home Point to change from it’s original “Aircraft” position from where I began. Everything else within the GO 4 app is receiving a strong GPS location from my iOS devices without issue. There is no issue with my iOS devices receiving accurate and perfectly clear GPS signals and coordinates. Has any DJI Customer that uses iPhone/iPad found a fix? WOULD SOMEONE FROM DJI PLEASE ADDRESS THIS KNOWN ISSUE AND PROVIDE AN ANSWER?
3-22 05:42
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High Altitude
lvl.2
United States
Offline

Known issue with setting Home Point: Me

There’s a known issue with GO 4 app when using an iOS device and setting the “Home Point: me” and NOT “Home Point: Aircraft”. I need the Home Point to adjust to my current location as I move and not remain fixed. I’m finding multiple threads regarding this issue with no fix for all us iOS users. I’ve tried to set as “Home Point: Me” on iPhone 6, iPad Pro, and now iPad Air to no avail.. error message says “Mobile Device GPS Signal Weak. It’s Location cannot be acquired.”. iOS settings are correct, Pricacy, Location Services ON, Share my Location ON, Allow Location Acess to DJI GO 4 is set to Always, reboots, reloads, updates all current on all devices. No apple bashing necessay please that millions of us choose apple products. You can easily find many threads as far back as 2017 where appears DJI Engineers are aware of this issue. I have the Mavic 2 Pro and can’t set “Me” as Home Point, which in my case could be a BIG SAFETY ISSUE when I move around and need Home Point to change from it’s original “Aircraft” position from where I began. Everything else within the GO 4 app is receiving a strong GPS location from my iOS devices without issue. There is no issue with my iOS devices receiving accurate and perfectly clear GPS signals and coordinates. Has any DJI Customer that uses iPhone/iPad found a fix? WOULD SOMEONE FROM DJI PLEASE ADDRESS THIS KNOWN ISSUE AND PROVIDE AN ANSWER?
3-22 05:44
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Aaron Rupp
lvl.1
Flight distance : 71556 ft
United States
Offline

Mine does the same thing after trying 3 different Iphone models. It's the DJI GO 4 app. It won't update to mobile device home-point if the accuracy of certain phones are reporting more than 15ft inaccuracy. DJI GO 4 app won't allow to update, even though your gps signal on the phone may be spot on, if the phone doesn't report within a certain perimeters that was set by DJI in the programming of the GO 4  app, then it won't let you use your dynamic home-point. Doesn't work in Active track either when you go beyond the 180ft limit of aircraft take off point.  DJI Company sucks because I've reported this very issue several times. DJI is retarded. All they have to do is allow the drone to update mobile home point gps location even when the newer Iphones are reporting a inaccuracy of 5 meters or more, although its not actually true. Download a gps accuracy app and see if your phone can come within 12ft of reported gps accuracy. My friend has the Iphone X and it doesn't do it with his, I had the Iphone 6s, the 8plus and now I have the XS MAX and every phone I have had this issue, even with different drones. Only way to fix, is to have another map app open and toggle back and forth between the Go4 app and the google map, Maps or Here Maps and let it refresh your position. Then home point will be updated. But it will only do it for a minute or so, then you have to toggle back and forth again and keep refreshing your maps app to your position. It fucking sucks. Especially if you want your drone to follow you while your riding a bike or moving and cannot continually keep toggling back and forth between the apps so that your damn drone can keep following you in active track after you go beyond 180ft from last updated position. Fucking DJI
3-31 20:02
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