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Mavic 2 Pro Battery Seating Issue, Brand New.
876 14 2019-3-22
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AlphaFlightNW
First Officer
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I picked up a Mavic 2 pro a few weeks ago and the first thing out of box that I noticed was that the battery didnt quite seat well in the compartment. What I mean by this is that the terminal is active, the drone will turn on and be able to sustain power when idle, but the battery would have this noticeable seperation from the body, specifically from the front.

Video show this below, and comparing batteries from my other mavic 2 and how this battery seats in the other aircraft.



Is this battery ok to fly with? I have never had this issue and I cant visibly see that it has any issues with it, but I have never flown it due to this seating issue.
2019-3-22
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Woe
Captain
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That doesn't look good. I would be concerned of possible disconnect during flight.
2019-3-22
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AlphaFlightNW
First Officer
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Woe Posted at 3-22 18:33
That doesn't look good. I would be concerned of possible disconnect during flight.

Thats what I was thinking. Its weird because it is "in" as in to disconnect you have to press the release latches, but it isnt flush like in the video.
2019-3-22
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Woe
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AlphaFlightNW Posted at 3-22 19:36
Thats what I was thinking. Its weird because it is "in" as in to disconnect you have to press the release latches, but it isnt flush like in the video.

I'm not thinking pop-out disconnect, but a slight lift or movement from the battery. To disconnect and
reconnect in flight. Good chance it won't happen, but we are talking electronics.
2019-3-22
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Streetmagus
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The most concerning thing are those finger nails. Bruh..
2019-3-22
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DH_Pilot
Captain
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is it somehow swollen or something like that is bottom of battery perfectly flat?
2019-3-22
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A J
Captain
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Get rid of it
2019-3-23
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AlphaFlightNW
First Officer
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DH_Pilot Posted at 3-22 23:37
is it somehow swollen or something like that is bottom of battery perfectly flat?

Bottom is perfectly flat. Thought to check that first and didnt see any signs of swelling.
2019-3-23
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DJI Gamora
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Hi, AlphaFlightNW. Thank you for reaching us regarding your concern with the battery that you have for the Mavic 2. I was able to review the video and what I can do for you is to forward this to our relative team for further checking and once we had a feedback I will reach you back here in this thread. Thank you.
2019-3-23
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dronespilot
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It does not look normal to me. I would reach out to DJI support and have it checked or replaced.
2019-3-23
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AlphaFlightNW
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DJI Gamora Posted at 3-23 13:39
Hi, AlphaFlightNW. Thank you for reaching us regarding your concern with the battery that you have for the Mavic 2. I was able to review the video and what I can do for you is to forward this to our relative team for further checking and once we had a feedback I will reach you back here in this thread. Thank you.

Thank you for doing this. I hope to hear back soon.
2019-3-24
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El Diabolico
First Officer

Germany
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I blame the fingernail...
2019-3-25
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DJI Gamora
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AlphaFlightNW Posted at 3-24 16:08
Thank you for doing this. I hope to hear back soon.

No worries, I already forwarded this and waiting for the feedback, and for the possible workaround. Thank you for your consideration.
2019-3-25
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AlphaFlightNW
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El Diabolico Posted at 3-25 00:30
I blame the fingernail...

Rude...
2019-3-25
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DJI Gamora
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Hi @AlphaFlightNW, I already received the feedback from our developer and they suggest to send it in for further checking. Since as per our developers, it's hard for the judge or to confirm whether the battery or the battery has the problem. You may reach out one of our support channels for further assistance, you may just go to this link https:///www.dji.com/support
Best regards!
2019-3-27
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