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Gimbal OSMO locking when connecting
187 2 3-23 00:26
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tgoregis25
lvl.1

Brazil
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Friends, I need some help. I have a OSMO and after a firmware upgrade, when connecting with gimbal without the mechanical locks I get the following message in the application: "Click here to reactivate the gimbal".  After clicking the osmo, it switches off and on again and the gimbal turns and mechanically locks.  Below are the photos and video I made. If someone can help, I appreciate it.



Unlock Gimbal

Unlock Gimbal

Reactivate Gimbal

Reactivate Gimbal
3-23 00:26
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DJI Stephen
Super Moderator

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Hello and good day tgoregis25. I am sorry to know that you are having issues with your DJI Osmo. I will be posting an official DJI Tutorial video on how to properly unlock your DJI Osmo. Please follow the video and check if the issue will still persist. Please give us an update on the said issue for us to help you further with regards to this issue. Thank you.

3-23 11:57
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tgoregis25
lvl.1

Brazil
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Hi my friend DJI Stephen, thanks for the tip, but I'm still in trouble . Any other tips?
3-24 23:23
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