~STOLEN~
lvl.1
Flight distance : 15459 ft
United States
Offline
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Hey guys whats up!
just wanted to leave feedback about my experience with thunder drones. After a ton of research and the nightmare stories about DJI support taking 6-8 weeks and only wanting to SELL you another drone vs fixing the one you sent in for repair. I reached out to Rob @thunder drones. He very quickly replied and got me all the info i needed to make a service ticket. The service ticket process is VERY cool, you can actually send pre authorization to fix it by picking a dollar amount on his form when you are filling it out. pretty cool!!
I sent in my drone and within 3 weeks from it being recieved ,it showed back up at my house, FIXED and ready to fly. Since then, i have had ZERO errors or problems out of my mavic pro.
The total repair after my crash was only $168.00, then 24 dollars shipping back to me. IMO thats worth the investment to keep it flying vs junking it and buying new.
Thunder drones has my business for life!! (although i dont plan on crashing again LOL)
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