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Controller and Iphone8 problems
419 5 2019-3-28
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florian.m
lvl.1
Flight distance : 349003 ft
France
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hi,

The controller of my mavic disconnect from my iphone 8. It say, "disconnected, no image"

the cable has been changed in manufactury.

I tryed with a Ipad mini 4 with the latest and the same IOS , and a Samsung under Android, I Have NO problems.

Any idea please?
2019-3-28
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Woe
Captain
Flight distance : 4129268 ft
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United States
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Can you post a pic of how you are connecting. I use an iPhone 8 and the mini 4.
2019-3-28
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florian.m
lvl.1
Flight distance : 349003 ft
France
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Woe Posted at 3-28 05:05
Can you post a pic of how you are connecting. I use an iPhone 8 and the mini 4.

I use the port on the right side of the controller not the usb one under. :/

2019-3-28
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ff22
Captain
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florian.m Posted at 3-28 06:16
I use the port on the right side of the controller not the usb one under. :/

Some people have better luck with the larger bottom usb port..  So try using that one.  Good luck
2019-3-28
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DJI Gamora
Super Moderator

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Hi there, thank you for reaching out and we're sorry to hear about the trouble. With regards to that, If you having the Disconnected in Gray status on the App. Meaning the Device not connecting to the Remote. You may give a try to use the bottom port from the remote. And make sure to use the normal USB cable that you are using with your mobile device. Please keep us posted. Thanks!
2019-3-28
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Woe
Captain
Flight distance : 4129268 ft
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United States
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florian.m Posted at 3-28 06:16
I use the port on the right side of the controller not the usb one under. :/

I use the bottom usb, regardless if I use my phone or iPad.
2019-3-28
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