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Unable to Login to the newly released DJI Assitant 2 v 1.2.5
680 17 3-28 13:34
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Jmoran
lvl.1
Flight distance : 165679 ft
El Salvador
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Unable to Login to the newly released DJI Assitant 2 v 1.2.5 using my DJI account, Network error (1-302) is there any issue with this?
3-28 13:34
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DJI Gamora
Super Moderator

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Hi there, thank you for reaching out and we're sorry to hear about the trouble. About that. We already forwarded this concern to our developer for them to check as well. Once we have the feedback, will reach back here. Thanks!
3-28 13:40
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KrisK
lvl.1
United States
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I am seeing exact same error. Windows 10 current patches.
3-28 15:45
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KrisK
lvl.1
United States
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DJI Assistant 2.1.2.5 update vs Windows 10 painful. Look out folks, the new DJI Assistant 2.1.2.5 that was supposed to fix the Windows 10 issues seems to result in not allowing login, resulting in not being able to view or update firmware in Controller, goggles, or Mavic Pro. Will give error "Network Error 1-302" and not accept login credentials when input correctly. I had to uninstall, use the UAT reg hack to reinstall the previous 2.1.2.4 version to get access to my devices, firmware and flight updates again. Sigh. C'mon DJI hire a Win10 developer that knows how to fix these issues. You are ruining your brand.
3-28 17:12
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peted
lvl.2
Flight distance : 26411 ft
Australia
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Once I set the sliders to the correct positions mine started working fine.

To be honest I think DJI has done a pretty good job sorting this out for all the platforms.
3-29 15:22
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KeysFlyer
lvl.1
United States
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i just purchased my goggles, windows 10 and am getting the network error as well, should i just take the entire system back (drone, all?) if this is this bad...how do i know the software updates to my drone wont cause issues as well (as in, damn thing fly's into a person out of control)....
3-30 11:12
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fans59bfaa40
lvl.1
Australia
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Hi Folks, same issue for me too. Nothing seems to resolve it, from playing with the settings, windows firewall settings and re-install the program with compatiability manager...
3-30 16:08
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SH59
Second Officer
Flight distance : 4291 ft

United States
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peted Posted at 3-29 15:22
Once I set the sliders to the correct positions mine started working fine.

To be honest I think DJI has done a pretty good job sorting this out for all the platforms.

I am using Windows 7 and ran into the same error code as well. I ended up rebooting my laptop, and powering off the MP. Tried it again and had no issues this time. It recognized I had attached a Mavic Pro.  

Haven't tried it on 10 yet.  
3-30 18:38
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Jenee 2
Captain
Flight distance : 7735958 ft
Australia
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peted Posted at 3-29 15:22
Once I set the sliders to the correct positions mine started working fine.

To be honest I think DJI has done a pretty good job sorting this out for all the platforms.

Could you advise what settings you have all the sliders on.
3-30 20:08
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Nb3y
lvl.1

United States
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Just purchased the Mavic pro and no luck with the software. Not real happy. None of the batteries are charging. led 1 will flash 16 times and go out. I was hoping a firmware fix would help.
3-30 20:46
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MAPilot
lvl.4
United States
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KrisK Posted at 3-28 15:45
I am seeing exact same error. Windows 10 current patches.

Same here...come on DJI!!  Don't you do QC before release of an update??
3-31 06:42
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fans65f133b8
New

United States
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and.... wait for it.... same issue here.
3-31 14:15
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Turn11.Larry
lvl.3
United States
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peted Posted at 3-29 15:22
Once I set the sliders to the correct positions mine started working fine.

To be honest I think DJI has done a pretty good job sorting this out for all the platforms.

Please explain
3-31 15:21
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UKMoose
Second Officer
Flight distance : 936079 ft
United Kingdom
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Hi all, I'm new to MP only a couple of months, I have the same 1.301 error. When I first installed the latest assistant 2 I logged in OK and didn't log out so next time I open it up I was still logged in, after reading these posts I logged out and as the rest of you couldn't log back in. So had a thought and reset my pc in recovery back a couple of days to where I was logged in and as I thought I was back to being logged in and able to check MP. Hope this is not too simplistic for all you experienced MP flyers.
4-1 01:04
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MAPilot
lvl.4
United States
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It's been one week since this issue was reported, at least via this thread.  
Why has there been no status update?  Even if only an acknowledgement by DJI that this problem exists with your software???

UPDATE SAME DAY - I tried it again today, and for some reason it seems to work...not sure what changed.  This time, I started the program with the drone NOT connected to the PC.  Maybe that will help someone.

4-4 04:16
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Jmoran
lvl.1
Flight distance : 165679 ft
El Salvador
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Any update about this issue?
4-5 09:01
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Jmoran
lvl.1
Flight distance : 165679 ft
El Salvador
Offline

It Seems to work now you should try as well
4-5 09:04
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Aardvark
Captain
Flight distance : 384432 ft
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United Kingdom
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Jmoran Posted at 4-5 09:01
Any update about this issue?

It was fixed by DJI two days ago. Presumably a server problem.
4-5 10:05
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