I downloaded and installed the lastes DJI Assistant 2 software (V1.2.5) from the Goggles download site, and can't log-in to activate my new Goggles RE. Every time I try I get a Network Error(1-302). I tried on both a Windows 7 and Windows 10 computer. I can log-in fine with the Assistant 2 for my Phantom, but the goggles don't show up in that version. Are others having this trouble? Is there a solution? Pleast help. I want to try out my new goggles!

Got the same error, while trying to login to my account via DJI Assistant2. Any ideas, DJI ?

Hi jwcarp5, sorry for the troubles on logging in the DJI Assistant 2, the issue has been forwarded to the server team to look into, I will keep you updated with the latest status, appreciate your patience.

deNick Posted at 3-31 21:21
Got the same error, while trying to login to my account via DJI Assistant2. Any ideas, DJI ?

Hi deNick, sorry for the inconvenience caused, if you would like to use DJI Assistant 2 to update the firmware or calibrate the vision system, no need to log in. Our engineers are looking into it, I will keep you updated once it is fixed, please wait patiently, thank you.

Hi jwcarp5, thanks for your patience, could you please log in again and let us know if the issue persists?

DJI Mindy Posted at 4-1 02:48
Hi jwcarp5, thanks for your patience, could you please log in again and let us know if the issue persists?

Thanks for your help. I am now able to login, and was able to activate my new goggles!

jwcarp5 Posted at 4-1 15:32
Thanks for your help. I am now able to login, and was able to activate my new goggles!

Glad to hear that, sorry again for the inconvenience that has been caused before, hope you have a great time with Goggles.

deNick Posted at 3-31 21:21
Got the same error, while trying to login to my account via DJI Assistant2. Any ideas, DJI ?

Hi deNick, the issue has been fixed, please try again and let us know if there is any further problem.