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Flight Simulator has virus
4904 30 2019-4-2
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janalmere
lvl.2
Flight distance : 80896 ft
Netherlands
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I have tried to install a new version om the flight simulator (2.2.0.0). It is not possible to install it because DJI_FS.exe contains a virus! I have made no backup of the older version. Will DJI look into it?
2019-4-2
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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What anti virus software are you running?
2019-4-2
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DJI Stephen
Super Moderator

Online

Hello and good day janalmere. I am sorry for the trouble. Are you able to provide us a screenshot of the said issue for us to help you further. Please keep us posted on the said issue. Thank you.
2019-4-2
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janalmere
lvl.2
Flight distance : 80896 ft
Netherlands
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I included a screenshot in this message. My virus protection keeps the file DJI_FS.exe in quarantine Trojan/Crypt.x.pack.gen
error.jpg
2019-4-3
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DJI Stephen
Super Moderator

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janalmere Posted at 4-3 05:50
I included a screenshot in this message. My virus protection keeps the file DJI_FS.exe in quarantine Trojan/Crypt.x.pack.gen

Hi janalmere, the latest version is v1.4.0.0 released on 14th, March, please make sure you are downloading from the official website: https://www.dji.com/simulator/info#downloads
The anti-virus software is reporting false positives, you can install DJI Flight Simulator with peace of mind.
2019-4-3
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djiuser_LexM6NaccJfK
New
United States
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Updated to the new version and I’m having the the same issue Windows Defender is telling me there is a virus.  
2019-4-10
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DJI Stephen
Super Moderator

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djiuser_LexM6NaccJfK Posted at 4-10 18:09
Updated to the new version and I’m having the the same issue Windows Defender is telling me there is a virus.

Hi there, the anti-virus software is reporting false positives, you can install DJI Flight Simulator with peace of mind as long as it is downloaded in our official website.
2019-4-10
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FredAstra
First Officer
Flight distance : 595577 ft
United Kingdom
Offline

Hi everyone.  I am having the same problem.  I upgraded to the latest version and now something is telling me that the DJI_FS.exe file contains a virus.  I have Windows defender and Malware Bytes.  I have turned them both off (I Think ) but still get the same message (see screenshot) and I don't know where its coming from.  So although I trust DJI software, I don;t know what to switch off to let it install.   

I had the previous version (took ages to sort the firewall issues) which is amazing software.  Any help to sort this would be appreciated.     [img]https://forum11.djicdn.com/data/attachment/forum/ [/img]

Weirdly when this error is on screen windows wont do a screenshot ? ? , so this image is photo off screen....
2019-4-15
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FredAstra
First Officer
Flight distance : 595577 ft
United Kingdom
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    ? ? ? ?
2019-4-15
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DJI Stephen
Super Moderator

Online


Hi FredAstra, may I know what's the OS of your PC? You may uninstall the software and download the latest version from DJI website to see whether it helps.
2019-4-15
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FredAstra
First Officer
Flight distance : 595577 ft
United Kingdom
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DJI Stephen Posted at 4-15 22:14
Hi FredAstra, may I know what's the OS of your PC? You may uninstall the software and download the latest version from DJI website to see whether it helps.

Hi Stephen

Thanks for the reply.  I have Windows 10 Professional.  I have uninstalled and re-installed it several times directly from your website and once via a link from an admin here.

I have noticed that if file manager is open on screen during installation at c:\program files (x86)/DJI Flight Simulator.   I see the file DJI_FS.exe appears and then seconds later disappears :-(    I have  seen this with Defender and Malware bytes both disabled ?
2019-4-16
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DJI Stephen
Super Moderator

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FredAstra Posted at 4-16 00:05
Hi Stephen

Thanks for the reply.  I have Windows 10 Professional.  I have uninstalled and re-installed it several times directly from your website and once via a link from an admin here.

Received with thanks! I'll forward to our engineers and see if there are better suggestions.
2019-4-16
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DEW's Views
lvl.1
United States
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I'm having the same issue.  Definitely downloaded it from the official DJI product page.  Here's what McAfee indicated:   I know that it is not unheard of for some applications to trip a false positive on A/V software, but it is certainly not commonplace and this is CLEARLY a problem the DJI needs to resolve.  
2019-4-20
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Indio
Captain
Flight distance : 211266 ft
  • >>>
Austria
Offline

WINdefender allways erease my installation with trojan error : -(
2019-4-23
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djiuser_GQjT0XrjWTzl
lvl.1
Flight distance : 49633 ft

United Kingdom
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Yup same thing excatly as you describe, I just tried a few times to install, but my anti-Virus WARNED ME it contains MALWARE can someone get the low down on this, as even when AVG was disabled Windows Protector Zapped it as DANGEROUS, WOT IS GOING ON, can't we Trust DJI anymore?
2019-4-29
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djiuser_GQjT0XrjWTzl
lvl.1
Flight distance : 49633 ft

United Kingdom
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I tried the so-called Official site for download but the virus is there AS WELL hey DJI get this sorted, You owe it to us
2019-4-29
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Cdov
lvl.2
United States
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DJI Stephen Posted at 4-3 18:40
Hi janalmere, the latest version is v1.4.0.0 released on 14th, March, please make sure you are downloading from the official website: https://www.dji.com/simulator/info#downloads
The anti-virus software is reporting false positives, you can install DJI Flight Simulator with peace of mind.

This link to has the infected file. I'm using Webroot as virus protection it made the file DJI_FS.exe hiden from windows and when trying to reinstall at the same location the installer can't overwrite the previous one
2019-5-19
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Inspireart
lvl.2
United States
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Has this been resolved. Malware Bytes, Windows Defender and Malwarebytes thinks is a really nasty piece of ransomware...
2019-5-21
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maukkis
lvl.1
Flight distance : 7707 ft
Finland
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i have the same problem i just wanna practice
2019-5-27
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Marcenger
lvl.1

France
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The same here, in France. I've downloaded DJI flight simulator but Kapersky AV warned me that there's a dangerous virus inside it. I've read all your comments and I'm very upset !! Why DJI doesn't find what's wrong ? It's really weird. I was very interested by this simulator and I'd bought a new PC for use it. I can't do now nothing but wait until this issue will be resolved....Grrrrrn
2019-5-27
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fansd04c8fc7
lvl.1
Flight distance : 33018 ft
United States
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Add Google/Chrome to the list.



How many more major anti-virus software applications is it going to take? You guys need to take this seriously, this post is over 2 months old.
2019-6-18
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DJI Susan
Administrator

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Update: Hi there, we just got an update from the team that the virus issue has been fixed, please kindly download the latest version and check whether it works. If there is any further question, feel free to contact us, thanks!
2019-6-21
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fansd04c8fc7
lvl.1
Flight distance : 33018 ft
United States
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Nope, same thing, Chrome won't even download it.

I have to say, this isn't reassuring. DJI is already being called out by the US Department of Homeland Security
2019-6-24
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fans97fe931d
lvl.1

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you need to install the program in the Program Files and not the Program Files x86 the program is 32 bit not 64
2019-9-8
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fans97fe931d
lvl.1

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you need to install the program in the Program Files and not the Program Files x86 the program is 32 bit not 64
2019-9-8
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fans97fe931d
lvl.1

Offline

you need to install the program in the Program Files and not the Program Files x86 the program is 32 bit not 64
2019-9-8
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jhclifton
lvl.1

United States
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I still get same even after downloading newest version.

1-12 09:39
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Colin80Duncan
lvl.1

Ukraine
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4-28 14:12
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wondercrew
lvl.2

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my pc tells me there is a virus too
5-11 11:39
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LeslieGibbs
lvl.1

Ukraine
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thx for advice guys!
7-10 08:12
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wbd
lvl.2
Flight distance : 57913 ft
United States
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welcome to the world wide web
7-10 08:26
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