Using iPad with Mavic2Pro and DJI GO
4040 11 2019-4-10
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nubbix
lvl.2
Flight distance : 165062 ft
Norway
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Hi guys, this is my first post..

I have bought the Mavic2Pro and now a new mount for the iPad.
But when trying to download the app on istore, I get a notification saying that this app cannot be used on my ipad.

Using A1458 iPad (4. generation) Wi-Fi

I cannot believe that you would need to buy a new iPad just to be able to use the DJI Mavic2Pro drone with a larger screen.


Any workaround?

2019-4-10
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Keule
Second Officer
Flight distance : 3733015 ft
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United Kingdom
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According to DJI, these devices can be used with GO4:


Compatibility

    Requires iOS 10.0 or later.

Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR,
iPad Air, iPad Air Wi-Fi + Cellular,
iPad mini 2, iPad mini 2 Wi-Fi + Cellular,
iPad Air 2, iPad Air 2 Wi-Fi + Cellular,
iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular,
12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular,
iPad (5th generation), iPad Wi-Fi + Cellular (5th generation),
12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular,
iPad (6th generation), iPad Wi-Fi + Cellular (6th generation),
iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) Wi-Fi + Cellular,
iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular,and iPod touch.
2019-4-10
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nubbix
lvl.2
Flight distance : 165062 ft
Norway
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Keule Posted at 4-10 03:15
According to DJI, these devices can be used with GO4:

I beg to differ... Message when trying to download DJI GO 4 is

Could not download the app
DJI GO 4 is not compatible with
this device
Using IOS 10.3.3


2019-4-10
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ElectroGuru
lvl.4
Flight distance : 911644 ft
United States
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nubbix Posted at 4-10 03:59
I beg to differ... Message when trying to download DJI GO 4 is

Could not download the app

Why are you running such an ancient IOS?  12.2 is the current version.
2019-4-10
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Keule
Second Officer
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ElectroGuru Posted at 4-10 04:09
Why are you running such an ancient IOS?  12.2 is the current version.

That iPad supports only 10.3.3 as maximum OS.
2019-4-10
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Woe
Captain
Flight distance : 4129268 ft
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United States
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It should work. I use an iPad mini2 and 4
2019-4-10
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Keule
Second Officer
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Woe Posted at 4-10 04:34
It should work. I use an iPad mini2 and 4

No - OP's iPad is a 32-bit architecture, whereas mini2 and mini4 are 64 bit.
2019-4-10
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ElectroGuru
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Spot on Keule.  I fly with an A1490 (mini 2) which is only 6 months older than the A1458, but it is a 64 bit and the 1458 is a 32 bit.  There is no workaround, nubbix will have to get a newer iPad or Android tablet, or fly with a smaller screen
2019-4-10
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nubbix
lvl.2
Flight distance : 165062 ft
Norway
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ElectroGuru Posted at 4-10 05:17
Spot on Keule.  I fly with an A1490 (mini 2) which is only 6 months older than the A1458, but it is a 64 bit and the 1458 is a 32 bit.  There is no workaround, nubbix will have to get a newer iPad or Android tablet, or fly with a smaller screen

Just bought a new iPad 2018, what don't you do when your in love with the Dji Mavic2Pro
Problem solved
2019-4-10
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DJI Tony
Administrator

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Hi, we're sorry to know about this situation. Apparently, the mobile device that you've mentioned is not on the list of our compatible devices for Mavic 2 Pro and DJI GO 4 app. Therefore, the mobile device might not be compatible with our application. You may check the compatible devices list below for your reference. Thank you for continued support.

2019-4-10
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nubbix
lvl.2
Flight distance : 165062 ft
Norway
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DJI Tony Posted at 4-10 09:28
Hi, we're sorry to know about this situation. Apparently, the mobile device that you've mentioned is not on the list of our compatible devices for Mavic 2 Pro and DJI GO 4 app. Therefore, the mobile device might not be compatible with our application. You may check the compatible devices list below for your reference. Thank you for continued support.

[view_image]

No worries, just bought a new iPad instead, if that does not work, I am sending you the bill
2019-4-13
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DJI Tony
Administrator

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nubbix Posted at 4-13 11:41
No worries, just bought a new iPad instead, if that does not work, I am sending you the bill

You're most welcome. Please let us know if you have other concerns.
2019-4-14
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