Gimbal Problem - Camera not centered
1240 1 2019-4-15
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JAFARINI
lvl.3
Flight distance : 15252589 ft
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Georgia
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Hi, I have just replaced Yaw motor and Ribbon cable for my Phantom 4 Pro after small crash.

Unfortunately I cannot get camera in the center position. I tried from DJI GO APP to manually adjast but without luck

That's how it works



Do you know any solution for that problem? Thank you.
2019-4-15
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DJI Gamora
Administrator

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Hi, Good day JAFARINI. We do apologize for the incident happened to your Phantom 4 Pro. You may consider trying to perform Gimbal Calibration and let's see if there are some changes. In addition, we are not advising our customer to repair their own drone alone since as per DJI policy it can void your warranty. If the Gimbal calibration won't work, we highly recommend you to contact our support team to start up a ticket using this link: https://www.dji.com/support. Just a friendly reminder, the outcome of the repair fee will depend if you are still in the warranty period or will depend on the damage assessment that we will be conducting once we already have the drone. Thank you for your understanding. Have a great day!
2019-4-15
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