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Smart Controller Task Manager
480 5 2019-4-16
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Nigelpugh7
First Officer
Flight distance : 1646644 ft
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United Kingdom
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Hi Guys,
Not see this before, I hope it’s not already been shared.

https://www.facebook.com/970326296387301/posts/2258355740917677?sfns=mo

It’s a very nice to know feature!

It would have been nice to know when we had memory problems with our first Smart Controller.

Hope it helps some of you.
2019-4-16
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DJI Tony
Super Moderator

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Hi, thanks for sharing this our video tutorial for the task manager wherein you could organize your apps. Anyway, may we know what specific problem did you encounter in regards to the memory of the Smart Controller? Please let us know further clarification. Thank you for continued support.
2019-4-16
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Nigelpugh7
First Officer
Flight distance : 1646644 ft
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United Kingdom
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DJI Tony Posted at 4-16 08:43
Hi, thanks for sharing this our video tutorial for the task manager wherein you could organize your apps. Anyway, may we know what specific problem did you encounter in regards to the memory of the Smart Controller? Please let us know further clarification. Thank you for continued support.

Hi Dji Tony,

It’s quite well documented on here, but our first controller basically bricked itself.

We still don’t know the real reason,,we never got any report back from dji direclty.

Ours was one of the very first Smart Controllers, and was working fine.

We had only installed a few extra apps to help us with our commercial ops.

Crucially though we did not monitor the on board memory and storage.

Sadly this resulted in or SC hanging during a commercial flight for a regular client.

We spent many hours and days on to dji support, but the device was stuck in a loop due to low internal system memory.

It was Deemed to hard to fix, and was sent back to dji and a replacement issued.
2019-4-16
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DJI Tony
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Nigelpugh7 Posted at 4-16 09:49
Hi Dji Tony,

It’s quite well documented on here, but our first controller basically bricked itself.

Hi, sorry to know about the unpleasant experience. Any problem encountered with the Smart Remote Controller can be a case to case basis. Maximizing the capacity may also affect its performance so I recommend monitoring the storage when using it. You may install a third-party application, however, we couldn't guarantee the performance of the app while using it. We take this kind of report seriously and you may provide us any video reference to any problem that you may encounter in the future. Thank you for understanding.
2019-4-16
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Nigelpugh7
First Officer
Flight distance : 1646644 ft
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United Kingdom
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Many thanks for advice Tony!

Yes we now as a matter of course monitor the internal memory very closely before and after each flight!
2019-4-16
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jacksonnai
Captain
Malaysia
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Thanks for sharing!
2019-4-17
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