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DJI Goggles DO NOT FOCUS
308 1 4-16 17:17
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djiuser_V09vqQ3V1xhP
New

Canada
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Totally disappointed with my DJI Goggles.

They do not focus at all. Unlike my Playstation VR goggles which focus fine.

I wear eyeglasses for astigmatism and have a progressive lens and I do not have any problems focusing the Playstation VR goggles.

Trying to return them but again DJI has disappointed. Online support said I have to call phone support to confirm the goggles are not defective or they will return them to me at my cost. WTF! Phone support told me they can't help and I have to contact support via email.

Completely disappointed with DJI.
4-16 17:17
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DJI Susan
Administrator

Online

Sorry for the late response. May I have your email address and phone number when you contacted our support? We'll investigate the exact status and keep learning from it. Again, we sincerely apologize for the inconvenience caused.
4-19 23:55
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