Wally Fish
lvl.1
Canada
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Damager Posted at 4-17 18:07
I've been flying DJI aircraft and reading these boards for several years.
I would say crashes are not uncommon - these are incredibly complicated machines, using wireless tech to communicate over miles, and subject to all kinds of natural forces (magnetism, winds, etc). It's not uncommon for something to go wrong. But I'd say the overwhelming percentage of the time it's user error, not the aircraft malfunctioning.
Hey Damager,
This is the reason that I chocked up the first crash to maybe something environmental... it still flew, so I kept going with it.
The second time was out in the middle of nowhere with no interference around so I sent it in.
On the first crash they just sent me back a message that says I pulled the left stick full left and down and pulled the right stick full right and down... they then said "This turns off the drone which caused the crash" Well when the data shows I did this (Which I didn't but that's a believe me or not) the drone was traveling at 79km/h in position mode. During the time that the data shows the sticks in this position (which they weren't) the drone accelerated from 79km/h to 103km/h which doesn't exactly back up the "Turned it off" thing.
The second crash the drone was moving horizontally by itself. I turned the drone around and it kept going into the side of a hill. At the last second I pushed the control stick to go forward, which would have moved the drone away from the hill, but it had already crashed. They sent me a message saying "you flew it into the hill" which is very obviously not the case.
I don't know how to send you guys flight logs, but if you want to have a look then let me know how to post those.
They are also now saying that the drone malfunctioned in the first crash, but because I crashed it the second time (which I didn't and the data proves) then the warranty is void.
The second crash was at 1km/h into powder snow... It actually did nothing to the drone but I'm just fed up with this faulty equipment. |
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