djiuser_vLl0eLWZF0r2
lvl.1
Flight distance : 14022 ft
Singapore
Offline
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DJI Gamora Posted at 4-18 16:15
Hi, good day YosMavic. We do apologize for the inconvenience. Please kindly check whether the video has been edited as edited videos cannot be transferred to a mobile device with DJI GO Share. We also recommend checking whether the cached video or original footage is stored on the DJI Smart Controller’s memory, instead of the SD Card. The contents on the SD card cannot be transferred to a mobile device with DJI GO Share. In addition, you may try to pull out your SD card and connect it to via SD card reader to your pc and check if you can transfer files in your pc without no problem. Please keep us posted for us to further help you regards to this concern. Have a safe and happy flying always!
I have the same problem. I can transfer original videos from drone to smart controller but fails each time i try to transfer non-edited original 1080p to my iphone. Even for 10sec clip |
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