S.J
Second Officer
Flight distance : 322454 ft
India
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DJI Tony Posted at 4-22 11:14
Hi, we're sorry to know about this situation. Since you've managed to exhaust the troubleshooting steps that could possibly rectify the problem on your drone, however, it seems that the problem persists, we highly recommend sending the unit int our repair facility for further evaluation of the unit. For additional information, the repair fee would depend on the outcome of the investigation on the unit and if the product is still within the warranty coverage period. For further details of our warranty period, you may refer to the link below, also to reach our support. Thank you for understanding.
https://www.dji.com/service/policy
Hi Tony,
I really believe we must accept the fact that DJI is unable to rectify its own software bugs because you are outsourcing them to someone and that they are unable to do a good job.
The only one DJI is capable of is having bought Hasslebad company providing world class photography on their drones.
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