ToscanaDrone
lvl.4
Flight distance : 13833304 ft
Italy
Offline
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April 24
For order 0399878321270, we have verified with the team, it is estimated to be shipped next week. We have adjusted the priority and it will be shipped out once in stock again, thanks for your patience.
April 30
Hi, we sincerely apologize for the delay happened to your order. And to express our sincere apology, we have already given you a 10 DJI credit which you can be used on your next order. You will receive an email once your order is ready to ship. Please wait patiently. If you need further assistance, please do not hesitate to contact us back. Thank you.
May 03
Hi Max, sorry about that. We'll keep following it up and let you know as soon as we received a Feedback. Appreciate your support and understanding. Thanks.
May 03
Hi, On behalf of DJI I extend my sincere apologies for the inconvenience caused. Since the item is out of stock, we feel sorry that the order is delayed again. We have adjusted the priority and will ship out next week once it in stock. Please bear with us. Thank you.
In the meantime, I received also another phone call from Shenzhen telling me that they would be sent within the next week (06/12 May).
May 10
Hi Max, sorry for the late response. The item is on transit and it is estimated to be ship out next Monday. Sorry for the delay and thanks for your patience. Should there be any questions, please don't hesitate to reach us. Thank you.
May 10
Hi, we'll keep following up with the Team and let you know as soon as we have the Tracking no. Thank you.
May 13
Hi Max, we are really sorry for the delay and for the inconvenience caused. As of now, we are waiting for the reply of the logistic department about this issue. We'll keep you posted as soon as we received a Feedback. Again please bear with us. Thank you.
The only thing I can think of is that DJI until all is well there are no problems! As soon as there is a difficulty, they are all fish out of water and they are ridiculous with a thousand absurd excuses. |
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