NJ-Drone
lvl.2
Flight distance : 8446460 ft
United States
Offline
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DJI Paladin Posted at 4-27 08:43
Hi NJ-Drone, sorry for the inconvenience. Have you experienced any hard landing or crash before? Did you receive an error message? If yes, kindly provide a screenshot for further checking. For the meantime, you can flash the firmware using DJI Assistant 2 and then calibrate the gimbal. You can download the software here: https://www.dji.com/mavic-2/info#downloads and follow the video tutorial below. If the issue persists, kindly export the gimbal logs from DJI Assistant 2. If the file size of the log is 0 kb, it indicates that there is no gimbal firmware, and there may be an error with the software. If the file size of the log is larger than 0 kb, there's a possiblity that it can be an error with the hardware. Please keep me posted, thanks!
https://www.youtube.com/watch?v=-K_2HgksJM4
When I go to the gimbal log file I get an error. No file is found. I have downgraded firmware and then upgraded back to the latest FW. Still no luck |
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