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i have a problem with the micro SD card help!
360 11 4-30 15:36
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gmozo
Second Officer
United States
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so i own a 16GB micro SD card the one that DJI provides and i was going through my settings for a to adjust my drone and i came upon the a setting and it said something like ''format SD card?'' and after that i just discovered that it meant ''It cleans the Secure Digital (SD, SDHC, SDXC) card by removing previously existing data and information on the card" and i was really mad because i had some good photos and a little dronie vid to share on DJI forum. the next day i flew my drone to re-capture of the videos and the photos but when i pressed record it told me that i have no room to record and i checked the sd card on my computer there was nothing.

I dont know what happen, please tell me if theres any solution to this.
4-30 15:36
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DJI Tony
Super Moderator

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Hi, we're sorry to know about this situation. Yes, formatting the SD card means that all of the files that exist in your SD card would be deleted. For the concern about the recording, I would recommend reformatting the SD card using your computer and check if there will be changes. You may try to use a different SD card as well to isolate the problem. Please keep us posted on the latest progress. Thank you for your support.
4-30 16:30
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S-e-ven
Captain
Flight distance : 3589747 ft
Thailand
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That it did not work can be your luck!
So don't format again, right now!
That will even more take the chance away , to recover what you lost the first time.
Get recuva or other progies and try to get your captures back, first!
Google: how to restore deleted / formated files.
And get another SD card, for now. You'll need it anyway.
I prefer 32GB SD cards.
4-30 18:23
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Hannes1
lvl.4
Flight distance : 27559 ft
Australia
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Are you on a   Mac ? I am on a PC in the moment , I will show you tomorrow on a Mac ,cheers
5-1 02:46
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gmozo
Second Officer
United States
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Hannes1 Posted at 5-1 02:46
Are you on a   Mac ? I am on a PC in the moment , I will show you tomorrow on a Mac ,cheers

PC windows
5-1 14:24
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gmozo
Second Officer
United States
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S-e-ven Posted at 4-30 18:23
That it did not work can be your luck!
So don't format again, right now!
That will even more take the chance away , to recover what you lost the first time.

Thank you for the advice I'll make sure I won't do it again and I'm a try go to store and buy  What you recommend
5-1 14:25
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gmozo
Second Officer
United States
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DJI Tony Posted at 4-30 16:30
Hi, we're sorry to know about this situation. Yes, formatting the SD card means that all of the files that exist in your SD card would be deleted. For the concern about the recording, I would recommend reformatting the SD card using your computer and check if there will be changes. You may try to use a different SD card as well to isolate the problem. Please keep us posted on the latest progress. Thank you for your support.

I'll let you guys know what happens to my SD card
5-1 14:26
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DJI Tony
Super Moderator

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gmozo Posted at 5-1 14:26
I'll let you guys know what happens to my SD card

Thanks for the prompt reply. Kindly keep us posted on the latest progress. Cheers!
5-1 14:50
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Hannes1
lvl.4
Flight distance : 27559 ft
Australia
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gmozo , you have to formatthe card to  MS-DOS (FAT )  ,on a Mac,
5-1 15:03
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gmozo
Second Officer
United States
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Hannes1 Posted at 5-1 15:03
gmozo , you have to formatthe card to  MS-DOS (FAT )  ,on a Mac,

Does it have to be on mac?
5-1 18:10
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Hannes1
lvl.4
Flight distance : 27559 ft
Australia
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gmozo Posted at 5-1 18:10
Does it have to be on mac?

I don't know , just look on google, I don't know anything about PC ,cheers
5-1 18:28
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gmozo
Second Officer
United States
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Hannes1 Posted at 5-1 18:28
I don't know , just look on google, I don't know anything about PC ,cheers

Oh ok thank you for your help buddy
5-3 10:25
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