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I can't activate my Osmo mobile 2
1601 14 2019-5-6
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djiuser_gvPoUTNnf0Ig
lvl.1

Netherlands
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Hi dear,I can't activate my Osmo mobile 2 , It keeps giving me an error  (Activation Failed) Activation service error: code (1106)

I'am from Morocco, My email is atiksimo@gmail.com. I use already this email for DJI GO4 with my spark.


Please help me

2019-5-6
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djiuser_gvPoUTNnf0Ig
lvl.1

Morocco
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I had use vpn but not working
2019-5-6
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peteahluwalia1
New

United Kingdom
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hi,

Also having the same issue, trying to register my brand new Osmo Mobile 2 for the first time. is the DJI network down?
2019-5-6
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fans8caca15d
lvl.1
Flight distance : 41486 ft

Iceland
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I have the same problem. Don’t know how to create new post. I have error Activation Failed Network Error.
2019-5-6
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djiuser_4do3znlCTUHg
New

Ireland
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Hi. The same problem here...  
2019-5-6
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DJI Tony
Super Moderator

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Hi, we're sorry to know about this situation. This scenario should be fixed, please try to activate your unit again to see if there will be changes. Kindly keep us posted on the latest progress. Thank you for your support.
2019-5-6
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DJI Tony
Super Moderator

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peteahluwalia1@gmail.com Posted at 5-6 14:59
hi,

Also having the same issue, trying to register my brand new Osmo Mobile 2 for the first time. is the DJI network down?

Hi, we're sorry to know about the situation. Please try to activate your Osmo Mobile 2 again to see if there will be changes. Kindly keep us posted on the latest progress. Thank you for your support.
2019-5-6
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DJI Tony
Super Moderator

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fans8caca15d Posted at 5-6 15:42
I have the same problem. Don’t know how to create new post. I have error Activation Failed Network Error.

Hi, we're sorry for the inconvenience. Please try to activate your Osmo Mobile 2 again to see if the problem persists. Kindly keep us posted on the latest progress. Thank you for your support.
2019-5-6
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DJI Tony
Super Moderator

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djiuser_4do3znlCTUHg Posted at 5-6 15:54
Hi. The same problem here...

Hi, we're sorry for the inconvenience. Kindly re-activate your Osmo Mobile 2 again as this situation should be fixed. Please keep us posted on the latest progress. Thank you for your support.
2019-5-6
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Bock
lvl.1
United States
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It finally works.  I don’t know if they fixed their server or if I had to jump through the hoops in a very specific order.

Here’s what I did:

* Disconnected all bluetooth devices from my phone. (Headphones and Apple Watch)
* Hit “Forget this device” for the OSMO in my bluetooth settings.
* Deleted the DJI Go App
* Downloaded the DJI Go App
* Ran the App
* Allowed the App access to all the photo and location information it asked for
* Hit “Do not consider” for the DJI Product Improvement Project
* Signed in to the APP
* Hit “Update” on the Basic Fly Safe Database Update
* Selected OSMO Mobile 2 from the “Connect your device” menu
* Waited for “OSMO Mobile 2” not found error
* Turned on the OSMO
* Hit refresh (circle with an arrow) on the device list
* Selected the newly found OSMO
* Hit Register.  It worked.

Wow.  
2019-5-6
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Bock
lvl.1
United States
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djiuser_f0zMNNHLn8vg Posted at 5-6 23:45
You can simply activate my Osmo mobile by proper configure as mobile requirements. If you are using the AT&T Email and AT&T Email Hacked Account then please contact our team for the proper solution.

Based on the number of people having problems (Including highly trained Engineers) it's not so simple.
2019-5-7
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djiuser_gvPoUTNnf0Ig
lvl.1

Morocco
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Thank you DJI Tony, it's working now
2019-5-7
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Brajoe
lvl.1

Ukraine
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djiuser_gvPoUTNnf0Ig Posted at 5-6 13:45
I had use vpn but not working

What VPN are you using? I had the same issues with using NordVPN. I can recommend everyone to try VeePN service because it's absolutely free for all locations and you will receive an excellent app with a great interface. That is a good decision that can solve a lot of problems, an awesome app.
2019-6-7
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djiuser_Fv27wt42VVPk
New

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Same problem here.   Code 1106

Pls fix it ! Can’t activate !
2019-9-21
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Amine Hakik
lvl.2
Flight distance : 3417110 ft
United States
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https://youtu.be/WgJbVrO3dBI
4-13 14:21
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