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Air refresh
262 10 5-9 11:06
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PeteIRL
lvl.1
Ireland
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Hi all. Have a question about the refresh. My year is up in 9 days and just wondering if I can renew it for another year or do DJI offer anything like that for a 2nd year. I live in Ireland. Thanks Pete
5-9 11:06
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3BEPb
Second Officer
Flight distance : 165928 ft
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United States
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Have you crashed and replaced during that period?
5-9 11:07
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PeteIRL
lvl.1
Ireland
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3BEPb Posted at 5-9 11:07
Have you crashed and replaced during that period?

No, not a thing
5-9 11:11
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3BEPb
Second Officer
Flight distance : 165928 ft
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United States
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I’d say save your money. Especially if part of your flying is over the water.
To answer your question. There is Dji care refresh plus. Extends warranty to another year. But you have to get it before original expired.
5-9 11:29
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hallmark007
Captain
Flight distance : 4199094 ft
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Ireland
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Hi peter, yes it’s available to you for a second year and contrary to what other poster said water damage is covered so long as you can recover your craft, and I would say definitely it’s worth a second year go at it.
5-9 11:57
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DJI Tony
Super Moderator

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Hi, thanks for the inquiry. We're sorry that the DJI care refresh is can't be renewed as this protection plan is one time purchasing only per drone. We have a DJI Care refresh plus. however, at the moment, DJI Care Refresh + is only available to customers in Mainland China, Hong Kong, Taiwan, North America (U.S. and Canada) and Australia. The supported region or country may be different for some products. You can check whether DJI Care Refresh + is available in your country on the DJI Online Store thru this link: store.dji.com Thank you for understanding.
5-9 12:23
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3BEPb
Second Officer
Flight distance : 165928 ft
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hallmark007 Posted at 5-9 11:57
Hi peter, yes it’s available to you for a second year and contrary to what other poster said water damage is covered so long as you can recover your craft, and I would say definitely it’s worth a second year go at it.

clown Will be clown
5-9 12:32
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PeteIRL
lvl.1
Ireland
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DJI Tony Posted at 5-9 12:23
Hi, thanks for the inquiry. We're sorry that the DJI care refresh is can't be renewed as this protection plan is one time purchasing only per drone. We have a DJI Care refresh plus. however, at the moment, DJI Care Refresh + is only available to customers in Mainland China, Hong Kong, Taiwan, North America (U.S. and Canada) and Australia. The supported region or country may be different for some products. You can check whether DJI Care Refresh + is available in your country on the DJI Online Store thru this link: store.dji.com Thank you for understanding.

Plus is not available in Ireland at the moment. Can you tell me if it will be, and will I be allowed to get it when it arrives even when my current refresh is finished
5-9 12:43
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DJI Tony
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PeteIRL Posted at 5-9 12:43
Plus is not available in Ireland at the moment. Can you tell me if it will be, and will I be allowed to get it when it arrives even when my current refresh is finished

Hi, thanks for your prompt response. As of the moment, we don't receive any information if there will be additional countries/ region that would be supported for the DJI Care Refresh plus in the future. We would recommend paying attention to our website for further updates. Thank you for understanding.
5-9 12:52
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Mr. Motta
lvl.3
Flight distance : 221906 ft
United States
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I got the refresh. I think it was $69.00
5-10 19:12
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cutis
First Officer
Flight distance : 1007756 ft
United States
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Was it used 69?
5-10 19:43
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