DJI Susan
Administrator
Offline
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Sir, we're sorry for the inconvenience caused. I managed to get your case number via the email address. There are two cases about Mavic 2 Zoom registered under your information and the Remote Controller has been shipped and delivered, you may check whether you have received it. As for the aircraft case, the process was delayed due to the data analysis, sorry for the inconvenience caused. Your case has been escalated to the management for better assistance, they will review and contact you during the working time. Hope we can figure this out soon. |
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