Dr-Hack
lvl.1
Flight distance : 804242 ft
Pakistan
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Hello,
I have a Matrice 200 which recently developed an issue which is very similiar to what has been shared here and here.
I will explain how it happened sequencly :
- First it started off with initiating RTH automatically , at times it is 200 m away and it would initiate RTH at times even at 2m or 1 KM . the areas are open fields with no interferance of any sorts ...
- Later on I would get a "Vision System Error" notification on the DJI Go App , which would disappear once the quad is in air. I have read about all issues and the only explanation (which had some positive effect) was to see if there is some dust or plastic stuck on the vision system. But that didn't work too.
- NOW the quad displays N/A on the battery indicator with NO Battery Information inside the App ..and apparently that is the reason it wouldn't fly anymore because as per the quad it has no batteries ...
Other Aspects
- The batteries are fully charged
- The Firmware is updated
- In the same area when I fly P4 pro it shows no sign of interferance
- Once the RTH is initiated cancelling doesn't do anyhthing and it says "Failed to cancel" and the joy sticks do no show any response ... it's like it goes in a zombie mode and just refuses to obey
- The issue appeared spontaneously , no updates were done or change of Hardware (batteries,controller etc) or software (controller firmware, quad firmware etc) happened.
- The Quad doesn't take off anymore
- The Camera and gimbal behaves properly
- Quad has received any hard blow or damage of any sorts. I transport it in its official packing and it never met any accident or whatever.
- Attaching relevant images , if i miss any I can provide those aswell
I was able to find the answer of DJI shared by a fellow user in this reply , although in my case I am using an android device while the GPS signals stay strong only the Battery NA and vision system error occurs .
Troubleshooting
- I did upgrade the Matrice 200 firmware again through DJI Assistant 2 in hopes of fixing , but it didn't do anything . I haven't downgraded firmware yet - thinking I should ask before doing so if it might help and not spoil the things before hand
- Reading the forums , DJI Thor mentioned here to provide data for investigation, which I have also prepared for the analysis. Available at Dropbox URL :
- I have not contacted DJI support , as I couldn't find the exact support area on their site which would deal with such enquiries (Hit me up a URL so I may if it is also required)
Hope I have clrealy explained the issue , I will be looking forward for some guidance and would be happy to provide all details ...
Thanks
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