Mavic 2 Pro USB port cap snapped
4007 7 2019-5-16
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oli_2481
lvl.1
Flight distance : 1271148 ft
Australia
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Hey,
I accidently folded the legs shut on my Mavic 2 Pro but the USB port cap (or ceal) wasnt in properly and the leg snapped the cap off.  I cant find the cap anywhere, so my USB port is exposed.
Does anyone know where I could get a cap replacement? or how I would go about it? I know I could Just tape it, which I have for now, but it would be nice to be able to replace the cap if possible.
Any help would be greatly appreciated!

Cheers,
Oli




Snapped Mavic 2 Pro USB cap

Snapped Mavic 2 Pro USB cap
2019-5-16
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EnricoBrun
lvl.4
Flight distance : 917087 ft
Italy
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only 2 things you can do:
Ask DJI directly for genuine replacement or create a nice semi-rigid rubber and push it in the niche!
2019-5-16
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A J
Captain
Flight distance : 13838848 ft
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United Kingdom
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Arrange with DJI support for the drone to be returned to your local/regional service centre for repair.
2019-5-17
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DJI Stephen
DJI team
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Hello and good day Oli. I'm really sorry for the trouble and thank you for reaching out. I would recommend you contact our support team to start up a ticket for your DJI Mavic 2 Pro at https://www.dji.com/support?site=brandsite&from=nav .We have the professional team who would do their best to repair the said issue and then the corresponding resolution would be provided. Thank for your support.
2019-5-17
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akozc
lvl.4
Flight distance : 2019951 ft
Macao
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Yes, design of the cover is not so good even for normal use I am afraid soon the tiny connection pin holding the cover ,will give up.if DJI could not manage for replacement or you are not willing to send for repair  then you can try the ordinary usb rubberized plugs for notebook computers.these are normally in black color but easy solution to seal the exposed area.
2019-5-17
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djiuser_nv0c8h4wilxp
lvl.2
Flight distance : 189229 ft
United States
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Same thing happened to me! Did you find a fix on this?
2020-4-25
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oliayo
lvl.1
Flight distance : 1271148 ft
Australia
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djiuser_nv0c8h4wilxp Posted at 4-25 05:40
Same thing happened to me! Did you find a fix on this?

Hey, yeah I rang dji support and started a case with them and they sent me a new seal. Was hard to put in but I got it in the end. Dji are very good with replacements. I’ve had to have a few things replaced over the 2 years and they have been awesome each time. Just takes a while from where I live. Have to send it away and takes about 2 weeks to get it back. Hard when you have lots of work.
2020-4-25
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cHaNcHeN
lvl.2
Flight distance : 189229 ft
United States
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Thanks mate! Hopefully I get DJI send me a replacement cap too. I'm just relieved that I'm not the only one who had the issue.
2020-4-25
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